Big4 Borderland Wodonga

While the staff were lovely, all the facilities need upgrading, showers were cold then warm (I even went to the laundry to hear 3 girls talking in the showers about “have you got hot water? I don’t! Oh wait I have a bit, nope now it’s gone) I did 2 loads of washing while I was there in machine 2 & 3 both machines did not wash mine or my children’s clothes properly (I frequently stay at parks) and for $7 a load I should have just washed them in the sink. And we paid for our ensuite and power which does always cost a little more I was super angry that those in the non powered site were booking up to the power at the dump point, I dont see how that’s at all fair. ( and no not my job to walk the park and tell the front office that’s what maintenance and park managers are for to which I saw nun

En suite site sub standard. Gravel/ sand site with no shade at all. En suite was a hot box with no window. At times could not use it without sweat pouring of you. Could not peg down the awning as there was no grassy section within reach of the site. Park not secure. boom gates not operational, anyone could have driven into and out of the park. Clean pool, noise rules adhered to by patrons.

So disappointing for a Big 4, my son was really looking forward to staying here because there are usually good kids facilities and other kids around to play with. Our site was nice but that’s it. the pool that was advertised as heated was infact really cold. The kids games room was one lonely table tennis table in a cold bare empty room. The big 4s usually have carts to ride but there were none to be seen, and the office was closed when we arrived at 5pm on a Friday in school holidays, so even if they are available we wouldn’t have been able to hire one anyway. No play equipment that we could find, and the mini golf course is weedy and unkempt. Mould in the bathrooms, and the whole place looks sad and unloved. A real shame as we have always loved our Big4 holidays and kids have slats had a blast. Would not book again unfortunately

We had an extended stay whilst waiting to move into our home , found the staff friendly and very obliging, management of the park are very relaxed . Had large parcel delivered whilst away no problem they stored it for us whilst away. Reported a maintenance issue was repaired immediately. No complaints, mix of permanents , people working up here, visitors found it friendly would stay there again

We have stayed in a lot of caravan parks but sadly the over all look of the park is very run down. The state of what appears to be onsite vans are a disgrace and are a bad look for the park. Our cabin was clean and tidy but very run down. Staff were very friendly

No grass sites as advertised, pictures looked lush & green. Mould in the ladies showers, the sites were dry, but lovely old trees. Traffic noise from the highway was loud. I feel it was the worst big 4 I stayed in & I've been to a few. Heather and craig