Quality Inn & Suites

The front desk staff, Candy and Jessie were very nice and helpful, the maid's were sweet and helpful to, despite the problem with the elevator not working a lot of the time while we were there, I'm an old heavy lady and willing up 3 flights of stairs wasn't easy .os Sunday they offered to move us to a ground floor room , but I didn't want my poor husband to have to move all our stuff twice being we were leaving Monday morning. He's in his 80's, and so I said we'd make do were we were. But everything was pretty good the room was nice the bed was too soft for me, but my husband liked it. The Breakfast bar was okay, we've had better ones, the staff made the stay good. The good parking and outside area were nice and clean. We were able to find a good close space every night.

Breakfast was fresh I wish you had more items for the diabetic people that may come there. You had regular syrup and not sugar free syrup offer more items like sugar free yogurt, muffins, creamer, etc. Thank you

We arrived and front desk said there were no more available rooms than what we originally booked. So we ended up not getting a king bed and we ended up in a smoking room that smelled really bad.

shower was scary, replace it or resurface it, took pictures.. alot of dust build up on baseboards, two mornings no syrup for waffles, phones in room dont work

Towels were dirty the bed sheets had a stain first n last time staying here .

This is not the first time we’ve had issues with this hotel. We’ve had guests stay in the past and have to fight bed bugs after. This stay was for a friend we got out of the ice storm and we only needed a little extra time to check out so we could safely make it back in traffic to take our friend to another hotel and the front desk advised “noon and not a second more”. None of the vending machines worked, stopper in tub didn’t work at least there weren’t bed bugs this time. But after the inflated price paid we feel at bare minimum a few minutes of late check out was appropriate. So yeah you asked for a review so there you go.

The room, lobby, parking lot and service were all well below any acceptable standards for the price charged.

Light out on dressing table. Lights in dressing are poor quality. Bathtub very dirty.

Quiet and amazing lady at the desk ms candy was very helpful and outstanding