Wellingborough

Overpriced. One night was over £100 and no drawers in the room at all. No room service the next day. Bed not made. Very basic tea and coffee in room. Vending machine for drinks snacks or water not working - staff advised not to use because it jammed. Breakfast - £11 !!! For that price I certainly don’t expect cold baked beans and wrinkled, dry, old mushrooms partially cooked. Dried out bacon. However the eggs and sausage were fine. The reception staff and waiting staff were lovely. No blame lies at their feet. I would never eat here again and would think twice before staying - it would need to be the last option.

This review is of the restaurant and not the hotel. Not quite sure where to start. Arrived early evening, the restaurant was quiet and not many members of staff. I waited to be seated and waited for almost 5 minutes at the desk, at no time did the member of staff acknowledge me. Ordered my food and the starter arrived within 5 minutes, deep fried to almost burnt and missing the sauce. While I was eating my starter the main course arrived!! The staff did say they would keep it warm until I was ready but I declined, the food was bad enough without it being dried out as well. No idea why a main would be served before the starter has been finished? The drink I had ordered did not arrive and I had to chase it. During my time in the restaurant which was limited as I wanted to get out as soon as I could, each time food was ready the "Chef" shouted out "service", maybe more suited to a fast food joint. Perhaps a small bell would be better. All in all a terrible experience and not one I would want to repeat by visiting this so called restaurant ever again.

What a lovely stay! We came up to see family and stayed here, we went to the restaurant for breakfast and I explained to Lucy my situation and honestly she couldn’t of been more accommodating, she went out of her way to help and is an absolute credit to this restaurant. Thankyou so much Lucy!