Gæstebruger
15. maj 2023
I am a long-time member of Wyndham Rewards, and a frequent stayer at Ramada hotels all over the world. Usually, they are of a certain standard ... comfortable, clean and friendly. Sadly, this particular hotel lets the brand down in a dismal way. It's poorly equipped, overpriced (for the area) and very uncomfortable. There is virtually no bed base ... the mattress sits on the floor. The refrigerator does not work, and there are no coffee-making facilities in the room. When asked if we could swap for another room, we were told that every room is the same ... fridges don't work and mattresses on the floor. I'm sure the management will slip into denial and get defensive over my comments, but the facts speak for themselves. This is the worst Ramada I've ever stayed at. If this is typical of the German version of comfort, then take me back to the USA!
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