Weihai Lu Yuan Jin Shang Yi International Hotel

The front of house staff were so friendly and very professional - though for an international hotel I would have expected more English - mea culpa though as I don’t speak much Chinese! . The hotel felt sad and unloved. I felt sorry for the dreams the person who built it must have had. I booked a superior suite as it had a bath tub which I was looking forward to. But sadly the water came out brown!!!! The decor was a bit over the top and the room was dominated by a really large tv - and if you sit on the sofa all you see is the back of it. The ceiling had some red streamers and I wasn’t sure if these have been since Spring Break! I could not have breakfast as it was in labelled Chinese dishes and I’m vegetarian though I did get a slice of melon! The coffee machine was switched off in the first day. On the second day it worked but delivered a very sugary milky beverage. This was very disappointing and again was not welcoming to international guests. Walking through a sad room of poor fish in tanks (for eating I presume) was not pleasant. The worse things though were on returning from my duties I came back to the bathroom to find a large clump of. Long black hair by the bathtub which was not there earlier. Also, a very sleazy touch is a machine by the bed sling sex toys snd condoms. Yuck!!! It’s very isolated so bring your own food and snacks. Though a little shop can serve you some things. The bed however was very comfortable and the sheets a really good quality cotton and very comfortable pillows too! I am sure the front of house team would be really happy to help

因酒店內部服務管理不到位，導致房間浴巾毛巾數量不對，但是酒店不會先內部核對，而是會第一時間給客人打電話問客人是否拿了他們的東西，這是一個傷害性不大侮辱性極強的舉動。酒店衹會調取你的監控錄像，而不會調取他們自己收拾房間的錄像。我也是第一次遇到，多虧我能證明我拿的是自己帶的一次性浴巾，而不是酒店的，不然不退按金事小，揹負偷盜責任事大。這個事也給了我一個警示，下次住酒店進屋之前先錄像，不然説不清楚。事不大，噁心人。

建議我朋友入住並預訂的這個酒店。本次衹説一個問題：朋友在海邊遊玩，想就近吃完午餐再回酒店退房，經徵詢本店～想（免費）延時2小時，那怕1小時也行，因為朋友吃完飯回酒店退房是順路又省時，本店婉拒（延時退房），説按酒店規定不行，正常就是12點退房。朋友衹得急匆匆趕回去先退房，之後再又往海邊趕（過去吃飯）。你連客人這麼點兒基本要求都不能滿足（行業內已有巨多酒店延遲到下午2點甚至3點退房），還開啥酒店？同時，經幾天觀察，酒店入住率不是太高。這些都不是前台員工素質高低問題，是管理層的問題，應該反思。（恕無圖片）