Microtel Inn & Suites by Wyndham Warsaw

The front desk people were so helpful. Especially when we checked in. That young man went above to help me correct my mistake of putting in the wrong day.

The reason im giving this a 1 star is because i was charged twice for the room, i went to the front desk the next morning to resolve the issue and they where unable to help me but took my info to have the manager call me. I waited 5 days and no call so I called the manager. He was completely unhelpful and tried to gaslight me and say that they never even ran my card. Which is crazy because i kept telling him the exact amount i was charged since its on my credit card purchases. So now im having to dispute the charge on my credit card. I wish he would have been helpful and refunded me the extra charge instead of trying to keep my money. I will end it with the room was clean and breakfast was pretty decent.

Excellent customer service by Jason at the front desk. Very hard working - managing the front desk and breakfast service.

I've stayed at plenty of hotels and never felt like I've been ripped off for 4 ice cream cups and 4 candy bars and spent $28 dollars for that much for snakes. When I said something at check out the lady laughed and said yeah we do charge a lot for our candy shop.

Nice hotel, great value. Breakfast options could have been a little better, but overall a very nice hotel, great price, great service. No complaints!

The hotel is only a few years old, so very new. The staff is all pleasant and hardworking. You dont see anyone dozzing off at the desk. The work out room is amazing, as is the breakfast. We met the General manager Debra and she is great! We'll definitely be staying here again.