Walsall Town Centre

Good location near to rail station. Good breakfast. Good service.

Had a family wedding to attend in walsall. Lovely stay at Premier inn walsall, friendly and approachable staff members who were very helpful. Had great sleep , would highly recommend this place . Excellent and quality service provided , when I am in walsall will book this place again.

I wish i could review just the hotel but the parking fine i have just received has completely ruined my experience. We arrived to a payable car park which wasnt an issue.... however, the meter only allows for parking until 9am the next day so we paid for that time. We went to reception who explained that we could give them the car details to verify parking. The machines weren't working so the receptionist wrote them down. We left the hotel at 10am and i have just opened a letter from the car park explaining that i owe £60 for not paying the following morning for 1 hour! It was never explained that we would have to leave the hotel and go back to the car park at 9am to extend this. I have just spoken with the receptionist who explained that giving my number plate at reception was essentially pointless because i needed to go back down at 9am. I wouldnt mind but what's the point in booking an overnight stay expecting a lie in if you then have to go down and pay again at the car park. The hotel needs to sort this out with the car park because i will never be stopping here again. It especially didn't help that they didnt inform us of work being done which meant we had to leave the curtains closed the whole time due to builders outside the window.

Had an early night due to an early start. Was woken by the sound of hammering at 11.15pm. Clearly the building is going through renovations / maintenance but 11.15 pm??? This is NOT ok and has ruined my nights sleep Add to this, there is a road closure outside - meaning getting in and out of the hotel car park is horrendous. Yet no one sent an email warning of this. Very poor Prem Inn experience

24th Sept - 27th Sept ( 3 nights) Booked this hotel as I needed it for the week, and very glad I did! * Please give a special thank you/praise to Courtney on Reception, and Bars Manager, Brad, for all the wonderful time and welcoming atmosphere I received during my stay! * First off the hotel is clean, very presentable ( even with structure renovations going on) and very welcoming. The front desk is where you get the sense of warmth and friendliness from the get go. The young lady Courtney was extremely welcoming. Always had a huge smile on her face, asks how the journey and how the day went. I had a room on the 4th floor and sadly the key card didn't register with the electronic lock on the door. Went back to reception where Courtney asked if my room was clean, and well presented. I did mention that, I'm sure it is, but I cant seem to access my room. My key card was reset and off I went again to check the room, sadly again, no access. Went back down and asked if I was being stupid due to the long drive or the card wasn't working. Thankfully for me, the card wasn't working and got issued a new one, another colleague on the front desk, offered to come with me, who made sure I was able to enter my room. Very grateful, very much appreciated. The restaurant on site is a Brewers Fayre. The atmosphere is very inviting, warm and had autumn decorations up which was a lovely touch. I had a few issues booking my meal deal, but Brad ( Bars Manager ) along with Mel ( Bar Maid/Assistant ) where very helpful and explained how I could add this onto my room. There are local ammonites and dinning around the area, but the staff made me feel more welcoming. Plus the food is nice, tasty and very well priced for the portion size. The bar and restaurant had their busy moments but the staff always made an effort to come speak to you, even to see how your stay or week is going. The waiter/bars assistant, Ashley, always made the effort to ask how you are, answer any questions you may have about the local area. Mel ( Bars Maid/Assistant ) was the same, made the effort to engage in conversation. I'm due to work back up here in Birmingham/Wolverhampton in a few or more weeks time, I'll book this hotel again, even if it out of my way, the staff all round just made my stay that much more pleasant and entertaining!

Clean and great friendly staff close to Cinima if you wanted to watch a film and go back. Nice bar downstairs again friendly staff fair priced pints plus a pool table but didn’t use