Polo Beach Club - CoralTree Residence Collection

Excellent unit with fantastic location and view! We stayed as a family of 5, and everyone had their own bed, which was great. Can't beat the location and proximity to shopping, dining, golf, etc. The unit was clean and had everything needed for cooking and making drinks. An ice maker would have been nice, but just grab a couple of bags of ice at a convenience store an put them in the freezer and you'll be all set.

My husband and I stayed here for our honeymoon and we couldn't have loved it more. The kitchen had everything we needed to cook with breathtaking ocean views. Access to the beach and Wailea beach path were so easy and we loved our stay.

Had a great time, beach had strong waves, fun to jump in and sand was soft! We all had a great time staying here! Mahalo!

We've stayed in the Polo Beach Club 3 times in different units. Unit 205 is a good option but, it has issues. PROS: Excellent Views Nice layout Updated decor Full kitchen (except oven) CONS: Old building, showing it's age. It's on the FAR end of the sidewalk. Not really easy to walk to dinner and back at night. We were given incorrect gate codes to get in. Finally another car came and we followed them in. We called the "24 hour" phone number on the gate and nobody answered. Once inside our phones went to SOS mode. It's a total dead zone with no cellular. We read all the information cards - no wifi info! Finally we noticed a clear acrylic stand with a QR code "use this for wifi information" noted. We tried this, but the page with the wifi info would not load, probably because it's a dead zone. We called the Coldwell Banker phone - no answer. We emailed them too - nothing. We had to check in with our kids so we had to walk to the nearest hotel to get wifi, to load the page with the wifi information, so we could have service in the condo. WHY not just leave the wifi on a paper on the front table with everything else??? Even once we were connected, we had 1/4 of 1 bar on our phones the whole stay. TERRIBLE WIFI. This unit has a great view but the lanai (patio) is very shallow - 1 person deep. Fine for two people but, it was smaller than we thought. You could sit 4 people in dining chairs only side by side. As other reviews noted, the Master bed is very lumpy.

Really beautiful unit. The best equipped kitchen I've ever seen in a rental. Lovely rooms and views and very well appointed. Very nice warm pool and beach on property. Near all the best resorts and restaurants and shopping. Only bummer and unfortunately a big one was the crazy construction noise coming from the drilling being done in the building outside walls and floors. Really bad and not sure it was ever disclosed.

I'm going to preface this review by saying that we've come to Maui annually for decades and have stayed in condos and hotels up and down Wailea. We've always wanted to try staying at Polo Beach Club. We stayed in unit 508. We booked through Hyatt so we did not have the opportunity to choose our unit. Once we got here and realized we made a mistake, we ended up looking at reviews and felt so stupid as we would have never stayed here had we looked prior. We always check reviews and just didn't this time. I think we assumed "It's Wailea. It's right on Polo Beach. It's 1K/nt. It's going to meet our needs." We requested a unit with two twin beds in the second room which is how we ended up in #508. Destination Residence/Hyatt makes you drive to their office before check in to get your parking pass and a key code texted to you. We've never been made to do this with any other mgmt company so that was a little annoying when you've just landed and are tired. Polo Beach Club is an old building sitting right on Polo Beach. They haven't done much to upgrade it and seems like they've simply relied on it's location as a draw. The problem is that most people who are ok paying upwards of 1K/nt expect a certain level of comfort. As far as the property itself goes, it's overrun by 4-5 roosters that start waking you up at about 5am. I know, this is a Hawaii thing. But we've stayed at plenty of properties that don't have this issue. We were chatting about it with a Kea Lani employee and they commented they were surprised no one has "relocated" them like they do at other properties given the price point. They are a nuisance and wake you up extremely early. We've lost a lot of sleep because of them. The gate to the beach malfunctioned several times leaving us stranded on either side our first week. The water filtration station was not working. The parking garage is essentially used by anyone that wants to use it. So even though you are required to get a dashboard pass, no one checks it and you can barely find a spot. Also, it didn't even occur to me to see if there was a club house or shuffle board, corn hole or lawn games, or gym or ANY other amenity. There is NOTHING here bedsides a pool and hot tub which are maintained well. David, who works on site here, was incredibly responsive when we needed a fax and help with the jammed gate beach gate. Unit 508: This unit is 1K per night. We didn't expect luxury appliances, real art or upgraded linens. We expected a level of comfort that was above a Motel 6 though. When you first walk in you get an overwhelming urine smell. Not sure if it's in the carpet that was likely installed in the 80s, in the beds, or the furniture. The next thing you notice is the buckling carpet all over the condo. The beds are rock hard and the King bed is sinking in the middle. Something a new $30 foam topper could fix. Our backs were so sore the entire trip. The "pillows" were odd shaped (smaller than standard sized) nubs we had to cobble toge