Pavilion Hotel Wagga Wagga

Very good .

I stayed from Thursday until the following Tuesday. During this time there was no hotel internet service available. When I asked about this the manager took what I felt was a combative tone. Telling me that it wasn’t the hotel’s responsibility, that most people hotspot their phone anyway and accusing me of instigating blame. I found the whole conversation unpleasant, felt the manager’s people skills were extremely lacking and avoided him for the remainder of my stay at the hotel.

A bit dated but great location and very nice staff. Good breakfast and good servings. Good on site car park.

Aircon not working in front bedroom of our ‘apartment’ and this has been a problem in all rooms we have stayed at here over the years. Sign over sink says clean up your own dishes or be fined $25 so this means anything you used was supposedly ‘cleaned’ by the previous guest - highly unlikely. Only had a couple of green and peppermint teabags, no black teas and used our own plastic travel mugs. No longer serves breakfast and no bar so property is dead. Taps dripping in bathroom, again an ongoing problem at this property.

Not enough cleaning staff. Our room wasn't cleaned during 3 nights stay. Not enough attention to paying customers. Terrible communication.

The property was being renovated so there was lots of noise, mess and workman. At NO time were we advised that work was being conducted. We were told where the bar and cafe were but good luck getting to them with all the chairs piled up in front of them, Our room was not cleaned while we were there and the air conditioner made a noise every 5 minutes that kept us awake. With the work that was being conducted there were no safety precautions AT ALL. Very dangerous for guests. Considering the price we paid I am sure there are better value options in Wagga. Very disappointed.