The Blue Water - Geoffrey Bawa Heritage - City Resort Hotel

全程性價比最高的酒店，訂的海景房一千多，包兩位自助晚餐和早餐，前台還給我們升級了海景套房。斯里蘭卡建築大師傑弗裏巴瓦生前設計最後一個公共建築，果然讓人很驚喜，像他設計的尼甘布捷特威瀉湖酒店的升級版。噴水池的水流到無邊泳池，遠處是印度洋的海浪。假如你不是巴瓦的粉絲，你會覺得這酒店不夠精美不夠豪華不夠現代。

バワの名の下に建物は人気なようですが、サービスが伴っていない印象でした。 3点マイナスだったポイントがあります。 まず、カラスや鷺が異様に多かったこと。プールで水浴びをしていたりしてプールの端に溜まった色々なものを見るとあまり衛生的ではないことがわかりました。 ちなみに、お部屋の清掃はとても綺麗にいきとどいていました。 次にワッツアップでオーダーするインルームダイニングが機能していなかったこと。オーダーしても一向に既読にならず運ばれてきませんでした。 最後に、予約時にメールで頼んでいた朝食が来なかったこと。朝早い出発で酔い止め薬を飲むために軽食をオーダーしていましたが、結局朝食はとれずに出発することとなり残念でした。

海沿いのホテルで、リゾート気分を楽しめるホテルでした！部屋も広く、食事も美味しかったです！ ただ、従業員の方が、日本人とわかるとチップを求めてくる場面が多かったのが残念でした。

房間櫃子還有前房客的貼身衣物 比起多年前去，變得更庸俗，更商業

Peacefull location, Very good restaurant, friendly services, We were there very happy ! The sport activities and music entertainment were amazing, for example aqua gyms and so on .. We approciated yoga every morning. Espacially Mr. Prabath was excelent teacher of yoga !

I shall preface this review by saying I had an overall nice time, but there were a number of things that took the experience from what you would expect for a 5-star hotel down to what I would consider a 3-star+. Before I delve into the negatives, Blue Water Hotel experience had some definate positives. The rooms were lovely, and the view from the balcony was to die for. The all inclusive buffet had plenty of selection and the quality was for the most part what you would expect from a 4/5 star hotel. The majority of the "lower tier" staff (those outside of management) were generally very nice and for the most part helpful. There were a number negatives that left the experience feeling a somewhat subpar, with the general theme being that it feels like the hotel hasn't upgraded any of its processes since it opened. Firstly, the staff seem fairly incompetent with their jobs. The bar staff, as nice as they are, take what feels like an eternity to serve you a beverage, on a number of occasions I waited at least 10 minutes for a single draught pint of beer. There seems to be plenty of staff behind it, but most of them seem to be dealing with other things. This brings me to one of my observations, most of the guests are "all inclusive" and are required to wear a wrist band but they still require you to sign a printed receipt for every order. Firstly, this doesn't make any sense from an "all inclusive" perspective, we have the wrist bands, why do we then still have to sign for the drinks? Second, this system means that every time any guest orders a drink, the bar staff then proceed to spend what feels like 5 minutes printing the receipt seemingly unable to assist other guests whist this takes place I strongly feel removing this requirement would not only improve the efficiency of the bar's (keeping guests much happier) but save wasting an unbelievable quantity of paper in the process (come on guys, let's keep a few trees in the ground!!) My second negative, is that the hotel needs some definitely TLC. The rooms, although very spacious and premium, are showing their age. The veneer on my wardrobe was coming off, and the silicone in the bathroom was looking like it had gone 12 rounds with a prime Mike Tyson. We also had an issue with our shower where by the drain was blocked and the water would fill up and spill out into the room. This bringing me to my another point, the management staff are completely useless at simple tasks when calling from the room. We called reception on a number of occasions to report the shower issue and they said they would send someone to fix it, safe to say they never came - therefore my partner and I were left to shower for about 45 seconds each or risk causing a red weather flood warning in our room. My final negative point, which by the end of the holiday was driving me crazy, was the pool staff who were obviously hired with a required skill of "proficiency with pyrotechnics". They would spend all day setting off fireworks to