As the title says , dirty uncleaned spoon at d room for tea making is totally unacceptable. We had amended our triple room booking to double, although the hotel seemed to notice it in emails, they had arranged a triple room with separate beds, so had to call reception n and change to another room. The safely locker didnt work, complained it but nobody turned up to check on it until we checked out.we were not given wifi access details with the key, had to call reception again, but he just told some letters n cut the call without telling uppercase or lower case. By the time we found the uncleaned spoon for tea making we were almost fed up of calling reception n complaining. Foods are very average , minimal options. It was vesak poya day, other than rice n curry there was no single vegetarian item for the dinner . Breakfast n lunch were okay n foods were delicious. Beautiful property with lot of place for improvement .
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