Maistra Select Petalon Resort

We visited this hotel for 10 days in June 2025. Before booking I had read the reviews, and a few people had mentioned that it was hilly. I had recently had a double knee replacement, so requesting a room lower down the complex. I understood that this request may not be facilitated but booked anyway. This complex is not just hilly, it is extremely hilly. We booked in and a porter took us to our room at the very top of the complex. There were quite a number of steps down to our room (no ramps) and we struggled down with our cases. Our room was very dark, even with the shutters open, as our balcony was surrounded by trees and insects. It states that every room has a sea view. In ours if you squatted down and looked under the trees, you could just about see it. The air condition wasn't working either. We went back down the hill to reception to ask if we could change rooms, and was told a firm "no, too busy. All full." We mentioned that the aircon wasn't working and was told it wasn't yet switched on, and maybe would be tomorrow, but she would get someone to look at it. It was 24°c at this time and set to get hotter. We went to the on site supermarket to get some drinks for the room, but that shut at 2pm. We were looking for the cafeteria as mentioned in the brochure, and was told by a member of staff that it had closed 2 years previously. That evening when having a shower I couldn't get the shower doors to meet, so the floor got wet through, there was also no shower mat. As I had a shower the water wasn't going down the drain and lots of mucky water started to come back up, so I got out before I flooded the place. A member of staff came to take a look at the aircon, which he said was broken and would be fixed on Tuesday (this was Saturday), it wasn't fixed our entire stay. He did unblock the shower the following day though. The rooms were visited 3 time in 10 days by the cleaner, who only changed the towels and made the beds. The bedding wasnt changed in our 10 day stay. When my husband used the shower and tried to shut the shower door, it fell off on him. The food in the dining room was tasty, although could have been a little warmer. And we always found something we liked. You can now get wine and beer with your meals which was a nice touch. There was no evening entertainment. And the only bar that was open was in the pizza restaurant by the beach, but this closed at 9.30pm. So unless you wanted to go into town for a drink, you had nowhere else to go. We couldn't sit on our balcony because it was full of midges and ants. The pool area was lovely and clean, although the staff could be a little grumpy. The umbrellas were a nightmare. As it was breezy and the bases weren't sturdy enough, they were flying all over the place. Both me and my husband got hit by one. And I saw one fly over the balcony of the pool. Luckily nobody was walking below. The beach area was lovely, and there was some lovely walks round and about. There's a small train that stops

Totally brilliant from the time we arrived until the time (very sadly) we had to leave. The room was first class, lovely view from the balcony and very clean (every day). The reception staff were more than helpful as were the staff in the restaurant. The sea was wonderful and the short walk to Vrsar was very enjoyable. The food in the restaurant was excellent; hot and lots of choice both at breakfast and the evening meal. The location was superb. Quiet and very relaxing. We just can't fault it. In fact we enjoyed the whole experience so much we were tempted to phone TUI and say we were going to stay another week!

Pool area too small snd crowded. Way to crowded - you cannot enjoy the pool and cleaning is not cleaning just change of towels. If you like spending time at the pool - choose another place. It is way to small for all the people using it. To enjoy the private Beach to the resort you have to pay 24€ for 2 sunbeds and umbrella pr day. Not okay when you paid for the resort. Walking distance to the town and restaurants.