Gæstebruger
24. juni 2025
Overpriced for what it is. Stayed in far better places for far less in our two trips to the region. A little more care and pride in what is a lovely location would revolutionize this place. Unfortunately our complaints seem common reading through recent reviews. Pros: View is lovely, food is reasonable, restaurant staff are friendly and helpful. Cons: Attitude of front of house team is edging on rude. Not proactive in sorting problems and no recompense for issues at all. Issues raised were brushed off and not taken seriously. Room not ready till nearly 1.5hours after advertised check in time, seemed to be a common issue for people turning up and having to wait. Air con not working initially, was fixed but very old, noisy and of poor quality. Communication about above issue was terrible, left us nearly leaving. Bathroom very dated, advertised fancy shower was totally broken leaving a tiny space in a generally dirty shower. Pool area not looked after well at all. Superior room with 'terrace': tiny area of two chairs and a fence tucked behind room with no view, next to neighbours and in full view of restaurant. Total misadvertising.
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