Alla Corte Delle Terme Resort

Ottima struttura con patio e giardini curati. Camere silenziose e confortevoli. Servizi accessori spa di ottimo livello. Il Breakfast decisamente da migliorare vista la qualità dei prodotti che offre il territorio rispetto a quelli industriali

BE CAREFUL with this hotel, I couldn't make my trip, and instead of taking out 1 night as a no-show, they took out all the nights from my credit card (a large amount). I communicated with the hotel and explained my situation and asked for a solution that would be fair to both sides, but without any effect. So they were able to double-book the room. I think a so-called 4-star hotel should be able to find a solution that suits both. VERY DISAPPOINTING, their way of handling such an easy matter. 0 stars from me.

Our experience with this property was very positive. Extremely corteous and helpful staff. The room, for 4 people, was very spacious as the bathroom. Comfy beds. Shuttle service to Terme dei Papi is very useful, we went to terme in bathrobe . Decent breakfast.

I read a few reviews raving about service. In our case, in early July, it really depended on who was providing service. The front desk was not very helpful at all... they would answer questions, but never give an alternative. However, the food serving staff were wonderful and bent over backwards to provide the best. My examples of bad service by the office: • check in - no offer to carry luggage in, provide cart etc. • Paid for the 'food plan', and was never advised that it's the same menu every night (make sure you like fish) • Two days in a row the pool bar either did not open or opened late. The front desk never gave an option on what do to for a drink... in fact was told that there is nothing served unless it's meal time. Meanwhile, serving staff were more than happy to offer alternatives and provide. • You're on your own to open those large umbrellas... some people struggled to get them open. • Sign in our room said "Enjoy our robe and slippers". We only had slippers in the room. When I inquired at the front desk, I was told you don't get robes. I would not go back

Situated down a country road, a couple of miles west of Viterbo. We didn't really make full use of the resort facilities - the swimming pool was still under covers (too early in the year), and we were too interested in sight-seeing to bother with the nearby thermal spa, so I can only really comment on the place as a hotel. Our room was nice, with a big, comfortable bed. All the normal facilities, though sadly no tea/coffee maker. The rooms enclose a nice courtyard, though it was a little too cold to sit out at night during our visit (but there are large comfortable sofas in the adjacent bar). The restaurant looks nice on their website, and the menu interesting, but sadly the food doesn't live up to the billing. The evening we ate there, my fish starter and main (scallops and monkfish) were overcooked and tough. Sound insulation in the rooms is not brilliant - our room (no.23) adjoined the restaurant function room, and a wedding party there came through loud and clear until quite late. Staff were very friendly and helpful.

What a fabulous find and a great start to our holiday. We stayed overnight on our way to Lake Bolsena. The staff were warm, friendly and welcoming. The rooms all face the courtyard where the restaurant is located. We enjoyed a delicious meal at their restaurant and were delighted they were able to cater for my husband who is vegan. It was wonderful to sit in the courtyard for both dinner and breakfast. We even managed a game of table tennis before leaving.