Gæstebruger
4. august 2022
This is the worst hostel experience of my life. I made a reservation at Hostelworld and paid extra money for a free cancellation, until a few days before my arrival. What is my surprise that I cancel my stay 1 month before and I am charged and I write to Hostelworld and they tell me that they don't know why it happened, I talk to the hostel and the hostal tells me that after 2 days from the booking they charge me for the whole stay. And I had a free cancellation message until the end of the month. Do not book anything in this hostel, they will only take your money. As soon as you book they won’t return anything because of “their policy” Deplorable I will pray for it to close.
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