Loop Hotel Vilnius

Close to the airport with fair prices. A Little bit noisy because of large groups but the staff was courteous and helpful.

Good hotel for a 1-night airport stay. Lots of choice for breakfast and very comfortable bed.

Отель очень понравился,даже не ожидала Вкусный завтрак,хорошее обслуживание Были в новогоднюю ночь,классная атмосфера праздника,всё красиво украшено Заселялись вместе с собакой(15 € за питомца)

Гостиница в 15 минутах ходьбы от аэропорта. До автовокзала/ж.д.вокзала - около 10 мин. езды. (Такси стоило нам 4 евро). Ресепшн круглосуточный - удобно для прилетающих/улетающих ночью. Чисто. Обслуживание на высоком уровне. Говорят по русски (если есть в этом необходимость). Завтраки отличные. Я бы сказал - один из наилучших ассортиментов блюд для континентального завтрака. Гостиница оформлена интересно, в "индустриальном" стиле. Очень высокие потолки в комнате, гда мы останавливались - дает дополнительное ощущение пространства. Недостаток, что был обнаружен - слабый напор воды в душе.

I had high hopes for this hotel given the previous reviews, but the service was by far the worst I have received in the 40 odd countries I have visited. The sockets in my room did not work, the hairdryer was faulty, the batteries in the TV remote were dead, the bath towels had seen better days, the shower had no pressure whatsoever and the door to the room didn’t close properly. I checked into this hotel after travelling from the U.K. to Vilnius for a reunion - a special occasion. I reported the powerissues to the reception desk via the phone in the room 3 times. The girl was not at all apologetic or helpful and offered no reassurance the power issues would be fixed - no comfort when I’m stood in a towel with wet hair and my reunion and check out fast approaching. A maintenance man eventually attended the room and became very angry when I tried to point out the problem and a solution to him. He ended up leaving the room without saying a word. I checked out and found the receptionist more interested in texting on her mobile, which she didn’t look up from. I understand issues arise, but it’s how you deal with them and this hotel wasn’t equipped. The staff need customer service training as a priority and rooms need to be checked better by housekeeping pre guest occupation. Awful experience and really ruined the celebrations I arrived for! I would avoid at all costs.

The hotel is generally good, but there is a very big minus. - there is no parking space for the bus. Therefore, for large groups traveling by bus, I do not recommend this hotel. the security guard is not polite, he started yelling at the bus driver at the stage of unloading the luggage., let alone the fact that the driver said that he would spend the night in this hotel. He said ----- Get your bus out of here and I don't care where you park. The driver worked a lot during the day and we arrived late already in the dark, unfamiliar city, he had to look for parking before he could go to rest. That is why large groups traveling by bus from city to city from country to country, I do not recommend this hotel.