Château de Pondres

BE VERY CAREFUL IF YOU BUY A GIFT VOUCHER. We bought a gift voucher for one of their packages costing 500€. This was to celebrate my husband’s birthday. I have work commitments every day from April until November so we’re looking forward to using the voucher over the winter. Sadly my husband who is in the military was posted away for lots of the winter period so we made a point of ringing the chateau 1month before the expiry date to ask if it could be extended for later in the year and we were assured this would be no problem. Fast forward to 3 weeks ago when we finally had a free date to go. We rang reception and the nice lady tried to make our booking but she said she was new so it was difficult for her as the reservation included 2 massages, dinner and an overnight stay. So said she would call us back. The next day she did to tell us we couldn’t use the voucher anymore. To say we were shocked was an understatement. I finally tried for a final time yesterday to ask them to change their minds but was met with a stone wall. Although after reading all the 1star reviews that this place has received over the last 18 months I see the attitude of the manager here is a huge let down to the company that own this wonderful establishment. I will be spreading my experience far and wide to save anyone else the disappointment plus the dishonest conduct of said manager.

We Organized our wedding in Pondres in June. The place looks amazing. The spa, restaurant and service is very high quality. Laurent helped us from the begining to the end and madr sure everything was perfect.

A charming chateau surrounded by meadows and a small forest, beautiful hiking trails in the area, pleasent staff, free parking and a supermarket nearby. Also liked the fact that the chateau is accessible to the disabled. Highly recommended

Stayed for 3 nights with my other half for my birthday. The Chateau is grand and the grounds are lovely. The staff were very friendly and welcoming. We stayed in a room in the Chateau (not the annex), it was very comfortable, cosy and spacious. The bed was AMAZING! We ate in the restaurant for dinner one evening, pricey but lovely. The only feedback is that during the day there were very little staff around which I think was due to the time of year and only a handful of people staying at the Chateau, but there was always someone at reception if you wanted to get a drink etc (but on the flip side, it felt very private and relaxing!)

We stayed at the hotel for one night. It is a beautiful restored building with very nice grounds. We did not stay at the Chateau, but at a nearby building. The room was very comfortable and well-equipped. We had a private sitting area outdoors.

Stayed here in July 2021 and it is an incredibly beautiful Chateau with stunning grounds. The only drawbacks were that it would benefit from a gym or exercise space and the wifi connection was poor. The rooms in the Chateau are also quite small with short beds which was not quite ideal for my partner who is 6"4. However all together a beautiful setting.