Vilamoura Garden Hotel

Personnel d'accueil très aimable parlant l'anglais couramment qui rend le client à l'aise. Nécessité d'une voiture pour être dans cet hôtel. La chambre est agréable par contre la plomberie de la salle de bain est à revoir (l'eau chaude se fait attendre) et la baignoire et l'évier sont à moderniser malgré la qualité du ménage. Le restaurant est excellent avec des serveurs professionnels.

Fue una experiencia inolvidable. El hotel y el personal son excelentes. Fuimos en semana santa y cada día de nuestra instancia tuvimos un detalle en la habitación. Lo único a comentar es el spa, que cuando hay mucha demanda es complicado acceder.

We stayed group of 4 we where there for long golf weekend. Hotel was in great location clean and tidy, we where upgraded to a suite which was helpful as one had pull out bed in lounge and one had bed in bedroom. Good food for breakfast and staff where super helpful. The only slight down side we felt cinnamon smell in reception was quite over powering, it smelt like from a plug in but was very potent, some may like it but not for us

We loved this hotel on our first stay in March 2022 so returned in September this year with relatives from overseas Food was excellent as we remembered, likewise the staff could not have been more helpful and courteous. Unfortunately we stayed in room 121 which is above the kitchen area and were woken up during the night and early morning by doors being opened and closed and various other noises. I would have given another 5 stars if it weren't for the lack of sleep we experienced.

100% recommend. First of all it's very clean, which is very important to me. Staff was so lovely, and attentive, especially Pedro, he went an extra mile! Location is good, close to Marina, food was excellent. Pool was good, always had sunbeds available at any time of day. We were there for a week and it wasn't overcrowded like you get at some big hotels. Will definitely go back.

Disappointing Stay – Not Worth 4 Stars We recently stayed at the Vilamoura Garden Hotel and, unfortunately, our experience was far from what we expected for a supposed 4-star hotel. While the staff were friendly, they were clearly not well-trained or particularly competent. The biggest issue was the hot water. It took around 10 minutes for any warm water to come through in both the shower and sink. When we raised this at reception, the response was simply that we needed to wait—apparently, this is normal here. Even the hotel technician who came to check the issue stood around for 10 minutes, then shrugged and said, “Warm water – what’s the problem?” The advertised “garden view” was also misleading. In reality, the rear parking lot is larger than the garden, so don’t expect any scenic greenery. Other small but annoying details added to the disappointment: no bathroom cups, a non-functioning climate control system, and a general lack of cleanliness. The hotel itself is neither modern nor well-maintained, which makes the 4-star rating highly questionable. Overall, this hotel does not meet the standard it claims to. There are much better options in Vilamoura at this price point. Would not return.