Grand Vijayawada by GRT Hotels

Dear GRT Hotels I am writing to express my disappointment regarding the service I received during my recent stays at your property. Unfortunately, this is the second time I’ve encountered similar issues, which makes it even more frustrating. Unhelpful Reception Staff: The front desk team was not helpful and lacked proper communication. Despite having a confirmed booking from the sales team, the reception staff refused to provide a room. Inconsistent Booking Process: There seems to be a clear disconnect between the sales and reception teams. The booking confirmations given by the sales department are not honored at the front desk, causing unnecessary inconvenience. Issues with Stay Extension: When I tried to extend my stay, the request was not accepted without clear justification. Lack of Response from FOA: I also did not receive a proper or timely response from the Front Office Assistant regarding my concerns. I hope you take this feedback seriously and take steps to improve your internal communication and guest service. Sincerely,

Quality of room , hospitality, receiving of staff, service is very good. Location is very much accessible. Guest friendly. Had a pleasant stay. Food is good.Ambience is good. Staff were very warm and welcoming. They are incorporating sustainable practices which is appreciated 👍. Thanks to GRT.

I was so happy with my stay and front office staff was helping and taking take care of guests is excellent and I was fallen love with there hospitality and I was highly recommending you to visit the hotel for at least one time and hotel environment was also very quiet

Fairly decent hotel. However, the bathroom is not well planned as well as needs maintenance. The staff is very friendly and provide immediate service. Though, service in the restaurant was very slow even during lunch time. It took more than 30 minutes to serve thali and even more time for replenishing.

Just got back from a trip to Vijayawada and stayed at GRT Grand—honestly, it was a great experience. The check-in was smooth, and the staff were super polite and helpful throughout my stay. The room was clean, comfortable, and had everything I needed. I liked how peaceful it felt after a long day outside. Breakfast was really good—lots of options, and everything tasted fresh. I especially enjoyed the local South Indian items. Also had dinner at their restaurant one night, and the food didn’t disappoint. The location is central, so it was easy to get around. Overall, it felt like a comfortable, welcoming place. Would definitely stay here again.

All the staffs r very cooperative, humble nd excellent. # jasmeen madam is sooo lovely, humble, excellent girl.* quality of room is nice. Room clinic part us excellent. # one boy from. Odisha, excellent boy, humble and very cooperative.....