Viventiane Jiangxi International Hotel

Viventiane Jiangxi International Hotel anmeldelser

Viventiane Jiangxi International Hotel

T2 road, Oubmeng village, Sikottaborng district, Vientiane, LaosVis hoteloplysninger
Viventiane Jiangxi International Hotel
Viventiane Jiangxi International HotelViventiane Jiangxi International HotelViventiane Jiangxi International Hotel
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

3.9/5
God
155 anmeldelse
Bekræftede anmeldelser
Placering3.8
Faciliteter3.9
Service4.0
Renlighed4.0
Filtrer efter:
Sortér efter:
Alle anmeldelser(155)
Positive anmeldelser(131)
Anmeldelser med billeder/video(37)
Fantastisk service(40)
Fantastisk ophold!(16)
God værdi for pengene(13)
Tilbyder afhentning/aflevering(12)
Mærkelig lugt på værelset(10)
Roligt og behageligt(6)
Nemt at komme rundt(6)
Tæt på lufthavn(5)
Negative anmeldelser(24)
Anonym bruger
Sunshine-værelse med queensize-seng
Overnattede i jan. 2025
Par
2 anmeldelse
1.0/5
Slået op den 27. feb. 2025
This hotel is really disgusting and we were actually concerned about our health safety. No one speaks English as it’s a chinese hotel that has chinese hotel guests smoking in the lobby around 8 am while they have no smoking signs hanging around. I had to use the toilet and went to the bathroom in the lobby and that already was the first indicator that the hotel is really disgusting as the toilet was really dirty and it stinks like feces and urine everywhere. Once we got the keycard and went into the room everything on the wall was rotting and really smelly (probably from water damage). They advertise a fully equip bathroom but in reality it was a small cabin that barely fits a toilet seat and a shower head hanging above it and as you can imagine this was really dirty as well. The headboard of the bed was full of other people’s hair and after seeing this we went to the reception to tell them. They at first didn’t understand and we had to show them that it’s really dirty and full of other people’s hair and one of the cleaners replied. “We’re a 3-star hotel not a 5-star hotel, what do you expect”. So we basically had to sleep in other people’s hair. After complaining they finally gave us another room but this one was the same as the first room. After insisting they gave us another room and as the previous room this one had a lot of hair as well so we’d figured every room is like this and out of the 3 room we’ve seen this one had the least hair. This room even had blood stains on the walls but every room was really dirty and stinky so guess we had no choice. In the evening when we came back to our room, the room was filled with mosquitoes guess there are like holes in the window frame where they can enter the room and the room was filled with smoke from the smoking chinese people and the smell was really strong. We had to turn on the AC on maximum fan mode and put a towel in front of the door to stop the smoke from coming inside. My lungs were actually hurting from all the smoke.
Oversæt
6/8
Svar fra overnatningssted: 尊敬的客人,非常感謝您選擇我們酒店並反饋意見。對於給您帶來的不佳體驗,我們深感歉意。確實,您所預訂的是我們的低價房型,受限於價格,設施設備在某些方面可能無法與其他房型相比。但我們一直在努力提升性價比,希望能為客人提供更優質的服務。同時,我們很重視您提到的問題,會不斷改進和完善。另外,我們也很高興能為您提供接送機服務,希望這項服務能在一定程度上彌補您的遺憾。如果您下次願意嘗試我們的其他房型,相信會有不一樣的體驗,也期待您再次選擇我們,給我們一個機會重新為您服務,祝您生活愉快!
Foo Sze Wong
Standard-dobbeltværelse
Overnattede i okt. 2024
Par
17 anmeldelse
2.7/5
Slået op den 18. nov. 2024
On entering hotel lobby, smell of all over. Checking in without hassle and fast. Small elevator can fit only two with luggages. Upon elevator door opened was shocked to see middle section floor boards broken and some parts missing. Smell of cigarette smoke here too. Cleanliness in room was good but faint smell of cigarettes lingering. Air con not cold. Upon checking, filter was dirty. Called maintenance. Have to push mini bar to another part of room for power supply. Next morning breakfast was horrifying. No coffee or tea available. Rationed one boiled egg per person. But fried noodles was nice. But I won't stay there again. Never.
Oversæt
Svar fra overnatningssted: Dear customer: Hello! First of all, please allow us to express our sincerest apologies to you. We deeply regret seeing you experience so many unpleasant things in our hotel. Regarding your mention of the unpleasant odor in the lobby, it has indeed seriously affected the overall image of the hotel and your check-in experience. We will immediately conduct a comprehensive investigation to identify the source of the odor and address it to ensure that the lobby maintains a fresh and pleasant environment. The issue with elevators is also truly concerning. Small elevators have limited space and pose safety hazards such as broken floors and missing components. We will immediately arrange professional personnel for maintenance and rectification to ensure the normal and safe operation of the elevators. We have recorded the problems of smoke smell in the room, air conditioning not cooling, and dirty filters. We will urge the staff to strengthen daily cleaning and maintenance work to ensure a comfortable room environment and normal operation of the air conditioning. As for the breakfast situation, the arrangement of not providing coffee and tea and only providing one boiled egg per person is not perfect enough. We will re-examine the types and standards of breakfast supply, strive to improve the quality of breakfast, and provide guests with a richer and more satisfactory dining experience. We are sorry to hear that you will no longer choose our hotel, but your feedback is crucial to us. We will deeply reflect on these issues and make every effort to rectify them. We hope to have the opportunity to serve you again in the future and bring you a brand new and satisfactory accommodation experience. Thank you again for your feedback. Wishing you a happy life!
Gæstebruger
Sunshine-værelse med queensize-seng
Overnattede i feb. 2025
Solorejsende
2 anmeldelse
1.0/5
Slået op den 10. mar. 2025
Terrible hotel! Nearly impossible to find - you need to walk around the hotel to get inside. Very inconvenient to reach the airport and vice versa. Promised free pick up and drop off from the airport but I wanted to arrange that, no one respond on the phone. Walls are covered with dirty spots. WiFi is barely working. As soon as I checked in, I found out that bathroom wasn't cleaned well, e.g. things from last guest were left off. And lastly, when I was in my bed I saw lizards on the walls. AVOID!
Oversæt
Svar fra overnatningssted: Dear guest, we are deeply sorry and express our sincerest guilt for your extremely poor stay experience at our hotel. Regarding the issue you raised about the difficult-to-find location of the hotel, we will consider adding obvious signage to facilitate guests in quickly finding the entrance. Additionally, there is always someone at the hotel front desk 24 hours a day. It may be due to certain reasons that the phone was not answered. We will immediately contact the communication company to improve and repair it. At the same time, we have immediately arranged for relevant departments to conduct a comprehensive inspection and rectification. We will clean and repair the walls, upgrade network equipment to improve the WiFi condition, strengthen the supervision and training of cleaning staff to ensure that the room hygiene meets the standard, and conduct comprehensive pest control treatment in the rooms. Once again, we apologize for the many inconveniences caused to you. We will deeply reflect and strive to improve. We hope to have the opportunity to make up for this mistake in the future and provide you with satisfactory service.
ProbertStephen
Sunshine-værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
1 anmeldelse
2.2/5
Slået op den 23. feb. 2025
Low quality hotel. The only reason I give a 2 out of 5 instead of 1 is because the bed was ok. Everything else about the hotel was poor. When I checked in to this hotel for 1 night I was serviced by 3 giggling members of staff who for some reason thought it was funny that I was checking in. After handing over my passport to 1 guy instead of handing my passport he threw it to one of his colleagues to scan. I was speechless. The most bizarre check in I've ever had. The room was dirty, with no TV, cracks everywhere on the ceiling, dirty walls and urine stains on the toilet seat. Maybe I was unlucky and got them on a bad day, but I'll never take the risk of staying here again.
Oversæt
Svar fra overnatningssted: Dear guest, we are deeply sorry for all the unpleasant experiences you encountered during your stay. This is far from our expected service standard. Regarding the improper behavior of our staff, we have conducted serious criticism, education, and training for the employees involved, emphasizing that guests must be treated with respect and professionalism to prevent such incidents from happening again. As an important document, passports being treated so casually is an unforgivable mistake. For the condition of the rooms, we will immediately arrange a comprehensive cleaning and inspection, repair the cracked ceilings, clean or paint the dirty walls, and ensure that the facilities in each room can be used normally. We understand your disappointment in us and also know that a bad experience may cause you to lose confidence in us. But we still hope you can give us another chance and let us show you the improved service and environment. Once again, we offer you our most sincere apologies.
Gæstebruger
Sunshine-værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 19. feb. 2025
Great service, very clean, nice room! It was a great hotel to stay at for an early flight. It's tucked away off the main road, but the security guards in the area are more than happy to help you find it.
Oversæt
Svar fra overnatningssted: Dear guest,We are absolutely delighted to hear that you had such a wonderful experience with us! Thank you so much for your kind words regarding our service, cleanliness, and the rooms.We understand that our location can be a bit tricky to find at first, but we're extremely glad that the security guards in the area were able to assist you. Your feedback is extremely valuable to us, and we're constantly working on improving our signage and providing more detailed directions to make it easier for our guests to reach us.If you have any upcoming trips that require an early flight or if you're just in the area again, we would be honored to have you stay with us once more. We'll do our best to make your next visit even more exceptional.
Gæstebruger
Business-værelse med queensize-seng
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
2.7/5
Slået op den 14. jun. 2024
Hotel looks great, but when they say some non smoke rooms they’re lying. They changed us to 3 different rooms but still in a smokers room that absolutely stinks. The staff was very helpful and we had a double bed each so can’t complain too much.
Oversæt
Svar fra overnatningssted: 尊敬的客人你好,每個酒店均配有煙灰缸,下次我們儘量安排無煙房
Rudy228
Business-værelse med queensize-seng
Overnattede i maj 2024
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 12. jun. 2024
Very comfortable Bed’s 🤫
Oversæt
Svar fra overnatningssted: 敬的賓客:您好!非常感謝您對江西國際大酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您對酒店超高性價比,體驗感滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來江西國際大酒店
kibrom
Sunshine-værelse med queensize-seng
Overnattede i jul. 2024
Par
13 anmeldelse
1.0/5
Slået op den 25. sep. 2024
No internet, cigarettes all over the place but the people were nice
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your positive feedback on our hotel staff. We are deeply sorry for the lack of Internet and the smell of cigarettes you mentioned. We will immediately check and repair network problems to ensure that guests can use the Internet smoothly. At the same time, we will also strengthen the management of smoking in hotels, increase anti smoking signs and patrol efforts, and create a more comfortable environment for guests. We will strive to improve these shortcomings and continue to provide better service for you and other guests. Thank you again for your feedback and understanding!
Kaung Si Thu
Sunshine-værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
8 anmeldelse
4.2/5
Meget god
Slået op den 6. mar. 2025
Good Hotel
Oversæt
Svar fra overnatningssted: Dear guest, we are truly delighted to receive your compliment "Good Hotel". Your positive feedback means a great deal to us. We have always been committed to providing a high-quality accommodation experience, and your recognition is a huge encouragement for us. We will keep working hard to maintain and improve our services, facilities, and overall environment. Looking forward to welcoming you back again soon. Have a wonderful day!
hurr1cane
Sunshine-værelse med queensize-seng
Overnattede i feb. 2025
Familie
22 anmeldelse
4.5/5
Fantastisk
Slået op den 11. mar. 2025
Отель на одни сутки, переночевать перед вылетом. Пешком идти далеко, и найти вход не так просто) Номер большой, вроде все нормально. Был сильный запах от курения и слабый вай фай сигнал в номере. Вечером интернет не работал вообще.
Oversæt
Svar fra overnatningssted: Уважаемый гость! Мы очень благодарны вам за выбор нашего отеля и за то, что вы поделились своим опытом проживания. Мы глубоко сожалеем о неудобствах, которые вам были причинены. Вы упомянули, что расположение отеля немного далеко, и вход найти непросто. Мы рассмотрим возможность установки более заметных указателей вокруг, чтобы гости могли легко найти отель. Что касается проблемы сильного запаха табака в номере, это действительно повлияло на ваш опыт проживания. Мы будем усиливать управление гостиничными номерами, строго соблюдать политику запрета курения и проводить тщательную обработку номеров с запахом табака. Кроме того, касательно вашей обратной связи о слабом сигнале Wi-Fi и невозможности использования его вечером, мы уже направили технических специалистов для проведения всесторонней проверки и модернизации сетевого оборудования, чтобы обеспечить стабильность и плавность работы сети. Мы всегда стремимся предоставить гостям комфортную среду для проживания. По поводу возникших проблем мы будем серьезно размышлять и активно вносить улучшения. Надеемся, что вы дадите нам возможность и при следующем проживании мы сможем предоставить вам более качественные услуги. Еще раз приносим свои извинения. Желаем вам приятной жизни и удачного путешествия!
Gæstebruger
Sunshine-værelse med queensize-seng
Overnattede i jan. 2025
Forretningsrejsende
3 anmeldelse
3.5/5
Slået op den 5. mar. 2025
總體來説還行,出現了問題都能及時的糾正。但是第一天入住和前台小夥説了簡單給收拾一下房間,結果水也沒給,垃圾也沒扔,後來讓他們的服務員第二天進去,服務員自己都給噁心吐了,垃圾都酸了,不能要求太高,酒店基本都這樣。吃飯還可以吧?
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常感謝您對我們工作中及時糾錯的認可,同時也為給您帶來的不愉快入住體驗深表歉意。對於第一天未能按您要求及時收拾房間,我們深感愧疚,這確實是我們服務的失職。我們已對相關工作人員進行了批評教育和培訓,確保此類情況不再發生。同時我們會加強對員工的管理和監督,提高服務質量,保證房間清潔工作的及時和到位。我們知道目前還有很多需要改進的地方,希望您能再給我們一次機會,讓我們為您提供更優質的服務,不辜負您的期望。再次向您道歉,祝您生活愉快!
Anonym bruger
Sunshine-værelse med queensize-seng
Overnattede i dec. 2024
Forretningsrejsende
88 anmeldelse
2.5/5
Slået op den 1. feb. 2025
酒店在小路里要拐進去走個五六分鐘,略有不便。特價房在主樓二層網絡信號較好,在副樓的信號不行,因為機房在主樓。房間略小但也夠用。室內衞生不一定會每天清掃,有時候要提醒前台清掃衞生。服務人員打掃態度比較認真。室內有小冰箱也有拖鞋,比較方便。
Oversæt
Svar fra overnatningssted: 尊敬的客人:您好!非常感謝您選擇我們酒店並留下如此詳細且寶貴的反饋。針對酒店位置稍顯隱蔽的情況,我們考慮在路口設定更醒目的指示標識,方便您和其他客人快速找到酒店。關於網絡信號問題,我們已瞭解到副樓信號不佳是因機房位置所致,技術團隊正在商討解決方案,計劃通過增加信號放大器或優化網絡佈局,確保副樓也能有良好的網絡覆蓋。在房間清掃方面,我們已重新梳理工作流程,明確規定每日必須對住客房間進行清掃,同時加強與前台溝通協調,確保客人需求能及時傳達並落實。很高興您認可服務人員打掃的認真態度,以及小冰箱和拖鞋帶來的便利,我們會繼續保持並提升這些服務細節。希望您能再次給我們機會,見證我們的改進與提升!
Gæstebruger
Business-værelse med queensize-seng
Overnattede i feb. 2025
Forretningsrejsende
41 anmeldelse
5.0/5
Enestående
Slået op den 18. mar. 2025
房間特別感覺,前台小哥特別熱情,飯館特別好吃,幫你處理一些不懂得東西。相當喜歡,下次一定還要住這裏。
Oversæt
Svar fra overnatningssted: 尊敬的客人:非常感謝您對我們酒店全方位的高度評價!得知您對房間的整潔、前台小哥的熱情服務以及飯館的美味都讚不絕口,還表示下次一定再來,我們心裏滿是感動與喜悦。我們一直努力為客人打造乾淨舒適的房間,前台工作人員也始終以熱情友好的態度迎接每一位客人,希望能為大家提供及時有效的幫助。同時,飯館的廚師們也精心鑽研菜品,衹為給客人帶來滿意的用餐體驗。您的喜歡和肯定,就是對我們所有努力的最大認可。期待您再次入住,我們定會以更飽滿的熱情和更優質的服務,讓您的下一次旅程更加美好。祝您生活愉快,一切順心如意!
Anonym bruger
Sunshine-værelse med queensize-seng
Overnattede i dec. 2024
Forretningsrejsende
88 anmeldelse
3.0/5
Slået op den 28. jan. 2025
酒店位置不太好找,要專門問人從加油站拐彎進去。升級了豪華套房,裏面也就國內快捷酒店的裝修吧。內部設施一應俱全。總體性價比還可以
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常感謝您對酒店性價比和設施的認可,同時也為給您帶來的尋找不便和對房間裝修期望落差致以誠摯歉意。關於位置難找的問題,我們已計劃在周邊增設清晰醒目的指示牌,還會優化網上導航訊息,確保後續客人能輕鬆抵達。對於套房裝修,我們會認真考量您的反饋,參考國內優質快捷酒店的裝修風格,適時進行升級改造,力求在保持性價比的同時,提升整體住宿品質。希望未來還有機會能為您服務,讓您看到我們的積極改變!
Gæstebruger
Business-værelse med queensize-seng
Overnattede i sep. 2024
Forretningsrejsende
5 anmeldelse
1.0/5
Slået op den 7. okt. 2024
我衹説差的離譜 第一點接機那將近40度天讓我在機場等半個多小時 接機的車輛一股黴味 還有房間冰箱全是灰塵走道看着灰濛濛的 還有就是位置 出門要走很遠的路才能繞到馬路上 那麼熱的天真受罪 出門買個飯吃感覺走到了要中暑了 還有很離譜的就是中午離退房時間還有兩個小時左右時間也不打招呼直接刷卡進來問我續不續房我真是無語了 住過無數次酒店從沒差評過第一次差評
Oversæt
6/9
Svar fra overnatningssted: 尊敬的客人:非常抱歉聽到您在我們酒店的這次入住體驗如此糟糕。對於接機讓您在高温下等待了半個多小時以及車輛有黴味的問題,我們向您誠摯地道歉。這是我們服務的重大失誤,我們會立即對接機服務進行整改,確保類似情況不再發生。關於房間冰箱有灰塵和走道灰濛濛的情況,我們會加強客房和公共區域的清潔管理,提高清潔標準,為客人提供乾淨整潔的環境。對於酒店位置給您帶來的不便,我們深感歉意。我們會在今後的服務中更加詳細地向客人介紹周邊環境和交通情況,以便客人更好地規劃出行。而對於工作人員在未打招呼的情況下刷卡進房詢問續房的問題,這是嚴重違反服務規範的行為。我們會對相關工作人員進行嚴肅處理,並加強員工培訓,確保尊重客人的私隱和權益。再次向您表示深深的歉意,我們非常重視您的反饋,會努力改進我們的服務,希望有機會能為您彌補這次不愉快的經歷!