IntercityHotel Wien

Nice hotel and very good location. Recomended

Needs matress changing, the existing ones are worn and uncomfortable

I've booked a room with a balcony, but received a different suite (bedroom+living room). The suite was nice. The location was literally 1 min walk from the subway station exit. Very nice.

Great Service friendly reception  Thanks for all

I stayed in this hotel for 12 nights for a business meeting in June 2024, and it was most terrible experience for me in Vienna ever. They did not clean bathroom for 10 days, never changed bed sheets in 13 days, didn’t collect garbage for first 3 days and didn’t cleaned coffee cups for 4 days.. i use to got out for meetings from 8 am to return at 7pm and would get so annoyed seeing my room like this. I complained at reception and to the manger 4 times. Only a guy at reception Ejaaz, helped me once and came to my room to collect garbage himself: the ladies at reception were very rude. I even asked what is the standard procedure for cleaning, and they said it’s done everyday automatically. But on 10th day when complained for 4th time, the lady at reception told me you to inform at reception that you need room cleaning or hang a tag, which was never available in my room. Overall I believe this hotel does not deserve 4 stars.

No AC and Front Desk Agent suggested to open the window. Which is too much dust coming inside the room.