Hotel Altstadt Vienna

Classy, chic and elegant with beautiful arts! It's a place I always return and warmly recommend to anyone who is going to Vienna, very close to the museum Quarter! It will be an additional experience to the visit!! The friendliness of hotel staff, excellent breakfast, afternoon tea setting are truly amazing!

Extremely comfortable hotel, amazing breakfast and great service. The complimentary tea was a lovely touch. I would highly recommend and intend on returning soon. The bedding was excellent. Great selection of tea and very Vegan friendly breakfast. Staff very warm, honest and helpful.

We visited in early October 2024 for a long weekend and it proved to be a delightful experience. The decor is imaginative and stylish and there is a great sense of space throughout the hotel. The staff are excellent - welcoming and helpful and they can offer very useful advice on local restaurants and other amenities. We had breakfast included and that proved to be a wonderful start to the day. The location is ideal for visiting the heart of the city, the Hofburg and many of the main museums. We can thoroughly recommend this hotel and would love to stay there again.

Wonderful boutique hotel, with a team who is very friendly and helpful. Breakfast was very good offering many choices. They also have tea time offering multiple tea choices, and pastry selections. Location is great, very walkable. Felt safe walking at night (2 of us together). Room was very clean & comfortable. Occasionally we could hear noises from another room. We would stay here again.

Hotel Altstadt Vienna has a lot of potential, but unfortunately, our stay was marred by several issues that impacted our experience. Let’s start with the positives: the rooms are very spacious and well-appointed, offering a comfortable setting with an interesting contemporary decor. However, while the room itself was lovely, the bed was far too soft for our liking. If you prefer a firmer mattress, you might find it a bit uncomfortable. The hotel is located in an apartment building, which gives it a unique charm, though it’s not exactly what you might expect from a traditional hotel setting. The location is good—while it’s outside of the main touristy areas, it’s still within walking distance of most attractions. So, for those who enjoy exploring a bit on foot, it’s well-placed. Unfortunately, there were some issues that made our stay less enjoyable. The room was not properly heated, and one night the heating completely broke down, leaving us cold in the middle of winter. To make matters worse, the hot water also stopped working the following morning. We never received a proper apology from the staff, and we had to demand a discount, which was never offered proactively. On a more positive note, the breakfast was very nice and served at a convenient time (until late in the morning, which was a bonus). The food was fresh, and there was a good selection. However, the breakfast room was a bit crowded, and the service was rather impersonal—there was no real warmth or attention from the staff who seemed overwhelmed. Overall, while the hotel has some lovely features, the service and maintenance issues left a bad taste in our mouths. For the price, we expected a lot more in terms of both comfort and service. We won’t be rushing back, especially given the lack of accountability when things went wrong during our stay.

Very well located in the heart of Vienna 15mn to 20mn walking distance from museumsquartier, Stadt opera, city center, etc. with fancy spacious rooms (nr 12) and suites (nr 15) with nice tea time and breakfast. No fitness room no spa. Milena at reception is particularly nice and efficient.