BW Premier Collection CHC Continental anmeldelser

The location is super conveninet as it is just near to the main train station. You dont have to drag your luggage or use the water taxi to check in your hotel. Downside is the 1st room was assigned to us is so smelly untill we couldnt take it and call to change another room instead. Luckily the customer officer on duty, he came to our room and take a look and agreed to change us to another room which was actually at the other building. We really appreciate that and he did apologized for what we encounter and give us a complimentary 2 glasses of wine. yet, so much time wasted on check in and check out process, and the hotel has got so much stair, even it bring you to the exact floor but there is still up and down stairs which you have to suffer to carry your heavy luggage in order to check in to your room. I guess thats how most of the European hotel being structured and designed but its so much hassle if u have a heavy luggage to travel around Europe. The 2nd room is bigger yet hot water dint work properly for the 1st night, i was shower in shirvering, and thats probably how i catch my flu! The kettle in the room after we boiled the water, there is a layer of Wax appear on the water surface, which I dont know why and it looks dirty to me.. hence I have asked to change the kettle too, and luckily they bring us a new one which fix the issue. Overall, if you are only loooking for the convenient and doesnt mind so much on the size of the room and comfortability, you can still go ahead with this hotel.