Staycity Aparthotels Venice Mestre

This charming accommodation provided a truly delightful experience. The impeccable service made us feel pampered and well-cared for throughout our stay. Our room was exceptionally comfortable and well-appointed, exceeding our expectations. The convenient location allowed us easy access to explore the surrounding area. We highly recommend this wonderful place for a memorable getaway.

I travel often and this is the worst hotel stay experience so far. There is black mold in the shower and the service was terrible - I was ignored by some receptionists / the receptionist who was helping me to check in served other customers at the same time and kept me waiting. Also my privacy was invaded - I put the “Do not disturb” sign on my hotel room door but I was shocked that there was a card from the hotel on the desk in my room! One member of staff ignored the Do not disturb sign and invaded my privacy by entering my room to deliver the message when I was not in my room. The message on the card included an apology (I guess the apology is for the mold problem) and also mentioned the manager wanted to meet me the next day. When I met the manager, I complained to him that a member of staff ignored the Do Not Distrub sign on the door s d invaded my privacy by entering my room and delivering the message card and the manager defended his staff and he didn’t offer any compensation for the mold problem or the terrible service. He mentioned it will take him a few days to investigate and asked for my contact details. It has been about three weeks since I checked out and I still haven’t heard anything.

My friend and I had the best time here! Location is great, just 5 min from the train station..we took the train to St Lucia to explore Venice and visited the islands of Murano, Burano and Torcello. Stayed 3 nights. The gym was ok and I used it once, had to book and most equipment were ok..just the treadmill was a bit old and slipped a bit at times. Laundry service was out of order but there are many laundromat nearby.

Really lovely hotel, very close to the train station, great staff and perfect facilities - such a great stay!

Since the train station is next to it, some rooms’ windows are facing the train railway. It is noisy. All others, the location, hygiene are perfect and the staff is so nice and helpful.

The hotel is modern, stylish and very comfortable for families because the rooms are spacious and can accommodate 4 people. There is a kitchenette with all the utensils and the supermarket is nearby. The train station is less than 10 minute walk. I would definitely recommend it