Comfort Inn Benares

It was good behaiour at reception. The food was served in room as ordered as same as demanded. I have heslth problem and some aruvedic treatment is going so food was clean and as per my need. It wzs clalean and room was nicely msintained. Roo. No 206 where i stayed. Entry of the hotel

There are several areas where the hotel falls short of expectations. 1. The steps and ramp are not conducive for customers with disabilities. A railing would be good. The security guy however was gracious enough to help. 2. The room floor is full of cracks and stains, showing poor maintenance. 3. There is no hot water. Best you can hope for is very lukewarm water in the shower. 4. The worst part for me was the lack of flexibility in terms of check out. I had booked for 3 nights but told them right after check in that i needed to leave after 2 nights. They gave me the runaround for 12 hours. The front desk, especially the manager, was extremely unprofessional. For a hotel that charges so much and thinks they are a high end hotel, i found it very disappointing. 5. Breakfast was okay. The staff there seemed clueless though. They don’t seem to know basics like checking on customer, give water or coffee, they would just stand and chat among-st themselves. 6. Housekeeping gets high marks. They were responsive to my requests at any time of the day. Overall, for the money i paid, this hotel is probably one of my worst experiences. I am not coming back and will not recommend this to others.

Good rooms, polite staff, smooth check in and check out, breakfast buffet was average, most of the items were cold and undercooked.

Hotel was nice, breakfast was good, they also provide driver accommodation at a very reasonable price.

Worth for money. Staff is cooperative, services are quick. Overall a comfortable stay. Would recommend it

Comfort inn is a good place to stay, calm and relaxing, with good rooms, clean and comfortable. The restroom was clean and was hygienic. They provided a nice kettle with instant tea and coffee sachets. Wi-fi and tv were good and functional. The good part was the team at the restaurant; the staff were cooperative, suggested and served good food. Overall, a nice weekend stay.