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Bekræftede anmeldelser
Placering4.3
Faciliteter3.7
Service4.0
Renlighed3.8
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Negative anmeldelser(20)
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i jan. 2025
Par
3 anmeldelse
2.2/5
Slået op den 1. mar. 2025
The hotel is old, poorly maintained, there are unpleasant smells everywhere. We got a room with a leaking sink and it smelled of cigarettes. We asked for another one, it would have been a little better, but the sink was clogged, the TV didn't work, the bathroom was a disaster
Oversæt
Paul HH Lim
Superior-værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
18 anmeldelse
4.0/5
Meget god
Slået op den 14. feb. 2025
Lisha Roungnakhone Hotel shines thanks to Lod Chittavong’s exceptional service, warm and helpful. He arranged seamless transport, shared local gems, and ensured every need was met. Ideally located, with easy access to attractions.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your high praise of our hotel and Lod Chittavong! Lod has always adhered to our hotel's service concept of "customer first", creating an unforgettable stay experience for every guest with enthusiasm and professionalism. Your recognition is the greatest encouragement for him. At the same time, we are also very happy that the superior geographical location of the hotel can bring convenience to your travel and allow you to easily explore the surrounding attractions. Looking forward to your visit again, we will continue to provide you with high-quality service and create more beautiful memories!
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i aug. 2024
Rejs med venner
13 anmeldelse
4.0/5
Meget god
Slået op den 19. sep. 2024
Not too bad it's show you can check in after 10.00 am I remember I was check around 11.30 am but the room was not finished so I have to wait to 1.30 pm and when check in the room flood still wet..
Bf not enough if you go after 8.00am
The housekeeping very noisy and loud.
Internet or wifi doesn't worked anywhere in room or public. Hummm
Oversæt
6/12
Svar fra overnatningssted: Dear guest, thank you very much for recognizing some of our hotel services. We deeply apologize for the problems you encountered during the check-in process, as well as the noisy housekeeping service and poor internet connection. Regarding the check-in time, we will strictly control the preparation progress of the room to ensure that guests can smoothly move into a clean and tidy room within the specified time. We will strengthen the management of our staff to address the issue of noise in domestic services, requiring them to minimize noise during work and avoid disturbing guests' rest. For network issues, we will immediately arrange technical personnel to conduct inspections and repairs to ensure smooth network access in rooms and public places. We highly value your feedback and will strive to improve any shortcomings to provide you and other guests with a better service experience. Looking forward to your visit again, and giving us the opportunity to make up for this regret for you.
Qing
Superior-værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
1 anmeldelse
1.2/5
Slået op den 3. feb. 2025
After I entered the room, I found the bad smell. The music restaurant around hotel is noisy until midnight. The breakfast was poor compared with other same hotels.
Oversæt
Svar fra overnatningssted: Dear guest,Hello! We are deeply sorry and offer our most sincere apologies for the unpleasant experience you encountered during your stay. Regarding the peculiar smell in the room, we will immediately arrange professional cleaning staff to conduct a comprehensive inspection and deep cleaning of all rooms. At the same time, we will use air purification equipment to improve air quality and ensure that such problems will not occur again. For the noise problem in the music restaurant, we will communicate and negotiate with the restaurant management and ask them to control business hours and volume to avoid disturbing guests. Regarding breakfast, we will re-evaluate dish selection, ingredient procurement, and cooking methods, increase the variety and quality of breakfast, learn from excellent hotels of the same type, and improve the breakfast level as soon as possible. We sincerely hope that you can give us an opportunity to improve and choose our hotel again to witness our changes.
Nuttee
Stabdard Triple Room
Overnattede i dec. 2024
Booket for andre
9 anmeldelse
4.2/5
Meget god
Slået op den 20. jan. 2025
Overall was ok. Location is good the view from balcony was amazing. Parking was large. Beds were comfortable.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for sharing your feedback. We're glad that you found our hotel's location, balcony view, parking facilities, and bed comfort to your liking. Your satisfaction is our top priority, and we're committed to continuously enhancing our services. If there's anything we could have done better during your stay, please do let us know. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional experience.
Doc Bok
Superior-værelse med queensize-seng
Overnattede i jun. 2024
Par
25 anmeldelse
2.2/5
Slået op den 22. jul. 2024
Beautiful outside, rotten inside.
Worst place I've ever stayed in a long time. The good: room was nice in the end, balcony view of the mountains, good location, staff were as friendly and as accommodating as they could be.
The bad: they gave us the wrong room when we checked in. We had to complain to get the room we actually paid for. It turned out the WiFi isn't available in the rooms as advertised. The breakfast was barely edible at best. We ended up eating out every day anyway.
Worst of all, we kept finding cockroaches in the room every time we came back to the hotel. We had to block the drains in the shower room to stop them coming in. I don't know for sure if the cockroach infestation was related, but I ended up with food poisoning after my first day here.
Do not recommend anyone stay here.
Oversæt
Svar fra overnatningssted: Dear family, hello, I'm sorry to bring you a bad check-in experience. Before the guests check in, we will make rounds, clean the rooms and change the sheets. The hotels are all changed by one guest, and professional disinfection companies will be invited to clean and disinfect them regularly. The bug problem is true and we shouldn't happen. We have been training the room hygiene, strengthening the room manager's rounds, and asking a professional disinfection company to disinfect the room to ensure that such problems don't happen. As for the weight of breakfast, it can generally meet the needs of guests. If you feel that the weight is not enough, you can contact the front desk and we will solve the problem for you 24 hours a day. Once again, I am very sorry, and thank you very much for pointing out our shortcomings. We will strengthen improvement and perfection to achieve perfection. Welcome to your next visit ~ ~ ~ ~
Gæstebruger
Stabdard Triple Room
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 10. nov. 2024
The room is very clean, the hotel near for Tavel and the people in reception is very kind, his name is lodthasen
Oversæt
Svar fra overnatningssted: Dear guest,We are delighted to hear your positive feedback. We are glad that you found the room very clean and that the hotel's location is convenient for your travels. We are also happy to know that Lodthasen at the reception was very kind to you. We will definitely pass on your compliment to him.We strive to maintain high standards of cleanliness and provide excellent service to all our guests. Your satisfaction is our top priority.We look forward to welcoming you back again in the future.
黑眼圈滚
Superior-værelse med kingsize-seng
Overnattede i jan. 2025
Par
44 anmeldelse
5.0/5
Enestående
Slået op den 21. feb. 2025
Clean hygiene. Very comfortable bed.
Oversæt
Svar fra overnatningssted: Dear guest,thank you very much for your recognition! To make your stay comfortable, we strictly control the hygiene and cleaning to ensure that every corner of the room is clean and tidy. The comfort of bedding is also the focus we have been paying attention to. We are very glad to satisfy you. We will continue to maintain and improve. Looking forward to your next visit and bringing you a better stay experience!
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i jan. 2024
Par
26 anmeldelse
4.0/5
Meget god
Slået op den 8. feb. 2024
Great location and big room. A little expensive for what you get as it’s kind of old. Breakfast acceptable but no better. Was Ok overall
Oversæt
Svar fra overnatningssted: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Lair
Superior-værelse med queensize-seng
Overnattede i nov. 2023
Par
3 anmeldelse
1.5/5
Slået op den 20. dec. 2023
This place infected with germ dirty and stinky and a lot of mosquitoes I was lucky only book for one night as soon the sun come up I check out.
Oversæt
Svar fra overnatningssted: 알려주신 고객님들의 협조에 힘입어 고객님께서 제안해주신 부분은 개선 및 수정하도록 하겠습니다. 감사합니다.
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i okt. 2023
Rejs med venner
39 anmeldelse
3.0/5
Slået op den 19. nov. 2023
Hotel located to the night market. However the room clean 6/10 but the breakfast has a little food for you choose.
Oversæt
Svar fra overnatningssted: Dear 高级双人房Thank you for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our services.We're delighted to hear that you enjoyed our hotel's convenient location near the night market. We sincerely apologize for any inconvenience you experienced with the cleanliness of your room; rest assured, we take this matter seriously and will address it with our housekeeping team to ensure a higher standard in the future.Regarding the breakfast options, we appreciate your feedback. We understand the importance of a satisfying meal to start the day, and we will review our breakfast offerings to provide a more diverse and enjoyable selection for our guests.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we are implementing.Thank you again for choosing to stay with us.Warm regards,Phanikone Sengmany Salaes And Markenting MANAGER Lisha Hotel Group
Somalin Chin
Superior-værelse med to enkeltsenge
Overnattede i jan. 2024
Familie
3 anmeldelse
4.0/5
Meget god
Slået op den 13. feb. 2024
bath tub is a bit old but it find for me. location is very good and safe
Oversæt
Svar fra overnatningssted: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Crew
Superior-værelse med kingsize-seng
Overnattede i jan. 2025
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 17. feb. 2025
Very good service
Oversæt
Svar fra overnatningssted: Respected guest,thank you so much for your compliment! We're delighted to hear that you were satisfied with our service. Our team is committed to providing the best experience for every guest. We hope to have the pleasure of welcoming you back again soon.
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 2. sep. 2024
very good service,a nice trip
Oversæt
Svar fra overnatningssted: Dear guest: Thank you very much for your high evaluation of our hotel service! We are honored to add a wonderful experience to your trip. We will continue to maintain a high level of service, constantly strive to improve, and look forward to serving you again on your next trip. 💖