The St. Regis Hotel

One of the cleanest hotels I have ever booked. The service, cleaners, and location are perfect.

We have a bad experience with St. Regis. We told the front desk to help us to book a big taxi for 4 people to take us to airport in early morning, but the staff didn't mark it properly, when we double checked the 2nd time, the order wasn't there and turned out a small taxi came and they needed to reorder a big one for us. They mixed up the room charge, it was remarked to pay at the hotel, first time the staff gave us the wrong info that both rooms were already charged to my card. Then the next day, they said it was not charged yet, we told them we paid by different credit cards, but when we checked out, they charged both rooms on my card without my permission. Finally, they cancelled 1 room payment and charge it back to my friend's card. This is very unprofessional and I haven't received my statement yet and not sure if they really cancelled the wrong payment.

前台職員友善有禮，房間不太大，但算舒適，房內有免費樽裝水提供，還有咖啡機、茶包，頗貼心。酒店位置十分好，附近有便利店和食店。酒店評語唯一不足就是廁所有異味，大大扣了分。

雖為三星級酒店，但軟件和服務遠超此級別，位置超讚，早餐為套餐單點，三選一，但需另付小費。味道很不錯。

房間很精緻。早餐也很精緻。酒店前台也很精緻。酒店的酒吧兼牛排屋據説是温哥華很有名氣的，可惜我們住的那天好像是包場，我們就沒有進去。非常好的體驗，下午再去。

酒店位置很好，出行交通方便，附近就可坐公交或者城鐵去機場，去Stanley Park，附近餐飲商場都方便。洗髮水沐浴露不錯。床上還放了好吃的巧克力