TownePlace Suites Detroit Belleville

ottimo il servizio di shuttle buse da e per l'eroporto di Detroit, receptionist molto professionale. Stanza grande e con cucina completamante attrezzata ( anche la lavastoviflie) nelle vicinace Wallmart e altri negozi e ristoranti

I stay in motels 300 days a year and TownePlace suites Belleville is my favourite. The rooms are immaculate and well equipped and the overall cleanliness is next level,nothing is too much trouble for the ever helpful staff and there is also a free shuttle that will take you anywhere within reason including surrounding Airports

If you are sensitive to noise, this hotel is probaly NOT the best option for you. We booked a stay using our AA points trying to escape the construction noise on our block. When we checked in we requested a quiet room, so they put us in the back of the hotel, but the HAVC system was so loud we requested another room. They gave us a room in the front of the hotel, the freeway noise was unbearable. We immediately cancelled but were not refunded any points for our stay. The staff was accommodating, the hotel just is poorly designed and NOT worth the price.

Stayed here for a U of M football weekend. My wife and I discovered bed bugs on the morning we checked out. She has dozens of bites, many more than me. Had we noticed the problem sooner, we would have demanded a new room. We told the person at the front desk and only got an apology. We called the hotel when we got home and asked to speak to the manager. He was unavailable, but he would call us back, we were told. He never did. Also, this hotel is very close to a major highway and the road noise is extremely loud. We have been in touch with Marriott's corporate office to complain and are still waiting for adequate compensation. Marriott offered us 5000 points, which is a complete joke, you need more than 20,000 points for one free night in Chicago, for example!

We used this hotel as a park and fly, only in reverse. We parked the car on Dec. 11 2021 and returned to the hotel for a nights stay on Dec. 18. I called ahead to verify but once we arrived this seemed very confusing to the front desk. They sent us over to the Hampton to check the vehicle in, Hampton immediately sent us back telling that was incorrect. Townplace suites eventually took care of the details and checked the vehicle in, charging my card $72 on 12/12. We were told to park directly behind the Townplace Suites for the week. This was in their own private parking lot, we were they only vehicle there at the time, and it is not secured. When we returned on the 18th, our flight did not arrive until almost midnight, while shuttle service was awesome, we did not get checked into the hotel until almost 1 am. I noticed a couple of days later that I was charged an additional $14.00! I called the hotel and Destiney told me she saw the problem and would correct it. After several weeks of not seeing the charge removed I called again and front desk told me they would return my call in an hour, which never happened. Several days later I did receive a call and was told that they would take $9.00 off to adjust the charge. What? I asked so I stayed at your hotel and you are charging me for the vehicle because I checked in after midnight? And the vehicle was parked in your regular parking lot all week where all nightly guest park. Although the hotel is nice, next time we will use the hotels right next to a fenced in secure lot if that is what we are actually charged for.

We had an overnight stay here recently. The hotel seems relatively new and has the amenities you'd expect from this brand. However, a couple of concerns to be noted - The AC in our room could not be turned off either from the unit itself or using the thermostat on the wall. The fan was blowing cold air and we weren't comfortable. The shampoo container had no shampoo in it. Once someone is already in the shower, they realize this so not easy to call up the housekeeping quickly to fix that. The breakfast was Ok but nothing worth special mention except that there were no fruits there.