Hacienda Kaan AC

We read a bunch of the other reviews before staying, but decided to try it out anyway. I feel expectations simply need to be adjusted. The place is beautiful, and is over 400 years old. If you are expecting a brand new facility with every amenity, this isn't it. But if you want a truly unique experience that has its quirks, that you won't find anywhere else, this is perfect. We stayed in the honeymoon suite which is likely the nicest room, but it was amazing. Comfortable bed, very new air conditioner, huge, beautiful space, and amazing charm. I slept like a baby and loved the experience.

Let me start, by saying we read all the reviews before coming, and we were terrified. We realized that you have to be a certain kind of person, to truly appreciate this place for what it is. We stayed in 5 star hotels in Cancun, all inclusive resorts, and boutique hotels. When we came here, we EXPECTED old, historic, and hopefully ******* (haha) and that’s what we got! We loved how beautiful the property was, and explored it up and down…very antique, old, beautiful decorations and furniture, but clean! Our room (Honeymoon Suite) was beautiful, we got the best nights sleep, and woke up to the sounds of birds and peacocks! This place is maybe 10 minutes from downtown Valladolid, but there are cheap taxis that run 24 hours, and finding the place was no problem. Don’t expect a resort. Don’t expect a brand new place. It’s old. It should look and feel old. The staff was SO friendly and we will stay again.

No se queden esta súper sucio no hay personal de servicio, el lugar por fuera se ve bien, pero ya dormir es de terror , no hay servicio si requieres algo en la noche no está iluminada caminas en la obscuridad la tina estaba sucia las cortinas para la recámara se transparentan, la cama súper dura parece de piedra solo te dan una sábana, dieron literal un cuarto en el sótano carísimo. Si te da hambre no hay nada para comprar después de las 6, la alberca solo se puede usar de 9 am a 5 pm. Los jardines están grandes y bonitos. Pero no vale la pena que pierdan una noche durmiendo se convierte en terror.