Gæstebruger
27. februar 2023
Be warned... it's a very noisy hotel! Indeed, as written in many reviews on this hotel: this hotel has a noise problem. It's an old hotel, at a busy street and there is an air circulation system installed in the inner courtyard of the hotel. The noise of this system resonates into the rooms of the inner courtyard. In addition, you hear other people speaking and walking in the next room, you hear people walking and talking in the staircase, there is noise on the streets (hotel is located at on one side at a busy road and on the other side at a restaurant). Be warned, it's noisy, the hotel has no isolation (windows, walls, floors) and is basically an old building with has been brushed up a bit (to try to make it look nice at first sight) but no money has been spent on isolation or quality finishing. I raised the noise of the air circulation system at the reception. During my first visit the lady at the reception pretended not to know what I was talking about. My second visit at the reception resulted in the following answer "we will do something about it" (so they were indeed familiar with the problem). My last visit to the reception resulted in checking out, requesting my money back and booking another hotel, as the noise was still there. Be warned... it's noisy! What I also found strange is that I had to sign the General Terms & Conditions of the hotel. Been to many hotels but never have signed any General Terms & Conditions at the reception. Update on the reaction of the hotel: Therefore, this review doesn't identify us, as you have not stayed at our establishment. My response: It does identify Blanq Carmen Hotel, it's the reason I left and booked an other hotel in Valencia. I would otherwise have stayed in your hotel no? I'm not the only one experiencing the noise in your hotel, many more write it in their review.
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