Novotel Valencia Lavant

ツインルーム予約がダブルベッドになっていたので申し出ると、シングルベッドが二つくっついてるからで、これがツインルームだと言う。それなら離して欲しいと言うとそれはできないといった。抗議をして部屋に戻った後男性スタッフが来て、別のルームをツインに戻して変更してもらった。変更した際にも荷物は自分で持って行った。不愉快だった。

Mooi gerenoveerd hotel, vriendelijk personeel, alleen de nachtshift was iets minder enthousiast.

在市中心，沒有停車場，要到附近公共停車場停車

房間乾淨整潔，交通方便。

The first person that met me in the hotel was Elena ,who was serving the priority guests at the chek in desk . Was smiling so heartily that I had feeling that we know each other for 20 years. Staff was very helpful,very kind and well trained .they are doing their best not to tell NO to anybody . The rooms are very comfy ,and the most important point is that the hotel just built and opened . You’ll have fun guys here .

We booked this hotel seeing that it had a roof top pool and bar. Needing some urgent vitamin d, it looked perfect for the 20c weather Valencia had to offer. It is close to historic quarter and the beautiful park. Some restaurants and shops just outside. On arrival you could smell fresh paint and see lots of work taking place. The entrance area was nice and well staffed, with a business area and a fridge selling snacks. We went to our executive room on floor 10. It was brand new, very clean, but very small. They was a window that opened. The heating would not turn down. No matter what we did, it stayed over 26 degrees in the room, even when the window was open. Despite reporting this, it was not fixed. Wifi was strong, but 2 english news channels was poor. An english entertainment channel like BBC 1 or ITV is not a big ask. My biggest dissatisfaction was with the missing rooftop pool and bar, that were advertised on the website I researched the hotel on. They are only in early construction and will not be open for a long time. Looks like a restaurant is under construction as well. We felt very missold and were allowed to check out a day early, so we could go to a hotel that had the things we wanted and had expected. You can see that this will be a great hotel one day when it is finished, but I would check with the hotel before you travel if you are looking for AC, a pool or roof top bars.