Palacio de Rojas by Moontels

The apartments are very central to the old town making it convientiant to get around. The entrance way is charming and there is a courtyard out the back which guests can use. We bought wine and nibbles from the central market to eat and sat outside. However, what was very disappointing was the size of the 2 bedroom apartment. One room is large with natural light and aircon and is what you see in the online picture What it doesnt show you is the second room can literally only just fit the bed and no more. There was no aircon and very limited natutral light from a small window up high near the ceiling. As we were two couples traveling together, it was an awkward situation. The front desk staff gave us the option for my husband to sleep on the couch or we cancel the booking (at our cost) and go somewhere else. It was also implied I should have known however nothing on their website would show you this. I thought them very disingenuous. We did stay, my husband slept on the couch for 3 nights, I had to sleep with the bedroom door open to get cool air and our suitcases had to be kept in the lounge. Not the romantic get away we had hoped for.

While the location was perfect to enjoy walking the old city, restaurants and history of Valencia, this is a tired and worn property that is in need of some serious upgrades. The “apartment” was a good size but the overwhelming smell of sewer gas emanating from the bathroom was quite nauseating. The staff tried to cover it up with an industrial grade diffuser, which in our world is as intolerable as the sewer gas. If you stay facing the rear of the property, the outdoor bar and patio will provide you with entertainment well into the wee hours. Ours was, fortunately, a short visit. On the positive side, Valencia is an amazing city and teeming with sights, sounds and tastes.

I want to say our stay was good, as the location is fantastic, it has parking and the most comfortable bed I have had in a hotel in Spain, however….we had issues with our air conditioning (one night it was overflowing water down the walls and on the floor, the next it was totally dead after an hour) and there were some other issues. The elevator stunk, really strong, of urine, and the room was clean enough, but not spotless. The staff were friendly but not overly responsive with our air conditioning issues…. In the end they waived the parking fee as compensation, but it took a bit more of a discussion than I would expect.