Melia Valencia anmeldelser

Svar fra overnatningssted: Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department

Svar fra overnatningssted: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: 尊敬的何先生，感謝您選擇梅利亞瓦倫西亞酒店，並抽出時間通過我們的質量調查向我們反饋您的意見。我很高興得知您總體上享受了我們的服務和設施。對我們來説，確保我們達到了客人的期望是至關重要的。每天，整個團隊都在努力實現這一目標，這是我們的最高宗旨。感謝您對我們體驗的精彩評價。這是我們團隊能收到的最好的獎勵。我們期待在不久的將來再次成為您的家。敬上，Agustina Regés, Guest Experience Coordinator

Svar fra overnatningssted: 親愛的先生，我要感謝您對選擇 Meliá Valencia 酒店的信任，並感謝您花時間通過我們的質量調查向我們發送您的評論。我很自豪地知道您總體上喜歡我們的服務和設施。對我們來説，驗證我們是否達到了客人的期望至關重要。整個團隊每天都在努力實現這一目標，這是我們的最高目標。 感謝您對我們的經歷給予如此精彩的評論。這是我們作為一個團隊所能得到的最好的獎勵。我們希望在不久的將來有一個新的機會成為您的家。真摯地，Agustina Regés, Guest Experience Coordinator

Svar fra overnatningssted: Estimado huésped, Su excelente reseña nos alegra el día.Nos complace enormemente saber que su estancia fue perfecta y que nuestro servicio, así como nuestras instalaciones, han cumplido con sus expectativas. Es un honor que nos considere para futuras visitas a Valencia.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興知道您對我們寬敞的房間和完備的設施感到滿意。關於您提到的地下停車費用問題，我們確實對所有客房提供收費的私人停車服務，以確保您的車輛安全。對於可能存在的溝通不足，我們表示歉意。我們的團隊一直致力於提供卓越的服務文化和美好的住宿體驗，我們將繼續在清晰溝通方面做出努力。同時，我們的酒店地理位置雖然不在市中心，但仍然方便客人探索瓦倫西亞的魅力，並且酒店周邊擁有多樣化的餐飲和休閑選擇。我們期待您在未來能再次光臨，享受我們的美食體驗以及Spa Cobre29的舒適放鬆。真誠期待您的再次光臨！祝您天天好心情！Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: 親愛的客人您好！非常感謝您選擇入住瓦倫西亞美利亞酒店並向我們提供詳細的評價！我們很高興得知您對設施感到滿意。正如您所體驗到的，我們為尊貴的客人提供了多種餐飲選擇以及健身中心、水療中心和其他娛樂設施。 我們始終致力於改善我們的服務文化，確保我們的客人擁有良好的客房體驗。如果您在未來入住期間需要任何幫助，我們的團隊將隨時為您服務。我們真誠期待您的再次光臨！Agustina Regés, Guest Experience Department

Svar fra overnatningssted: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興您對酒店的景觀和早餐表示讚賞。然而，我們注意到您提到的關於房間隔音問題的不便，儘管我們的客房在設計上是考慮了隔音，但顯然在您的經歷中並未達到預期效果。我們對此表示歉意，並希望您能夠理解，這並不符合我們一貫的服務文化和房間體驗標準。對於您在入住過程中遇到的不便，我們深表遺憾，希望您能夠相信，這是一個獨立的事件，我們一直致力於為每位賓客提供舒適和寧靜的環境。真誠期待您的再次光臨！祝您天天好心情！Ray García, Guest Experience Manager - Meliá Valencia

Svar fra overnatningssted: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興聽到您對我們酒店的房間大小和地理位置的肯定，這證明了我們在提供高品質的住宿體驗方面的不懈努力。同時，您對我們泳池和桑拿設施的正面評價也讓我們感到驕傲，Spa Cobre29一直致力於為賓客提供放鬆身心的服務。然而，您提到的關於房間有管道異味的問題，我們感到抱歉。請知悉，我們可以在被告知後，立即採取措施改善這一情況。我們將繼續致力於保持我們的衞生標準，以確保賓客享有一個清潔舒適的環境。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Ray García, Guest Experience Manager - Meliá Valencia