Golden Tulip Goa, Vagator

Номер ужасно воняет плесенью и сыростью, в нем невозможно находиться, постельное белье из-за сырости влажное. Завтраки нормальные, сервис тоже. Но уборка плохая, постельное белье грязное с волосами, полотенце дают только одно, тапочки дали плесневелые.

Wonderful stay It is The best property in vagator All the shops and market is very close like 2 mins walking distance Must try Jaws bakery near by Miss Pooja is very helpful at the front desk Thank you so much golden tulip hotels

We checked in on November 7, 2025, in the afternoon, but by evening one of our friends had a family emergency and we had to rush back immediately. We informed the hotel and requested a refund for one night since we were checking out early. The reception manager, Ms. Pooja, assured us that she would accept the refund request via Goibibo. However, later we were shocked to find out that Ms. Pooja rejected our request without any valid reason, despite being fully aware of our situation. Ms. Pooja’s attitude was extremely unprofessional, dismissive, and completely lacking in basic courtesy or empathy. Such behavior is unacceptable from someone representing the front desk and dealing directly with guests. Frankly, Ms. Pooja is not fit to handle guest relations or hold a managerial post. As for the hotel itself, it was in terrible condition. The rooms were untidy, the pool was poorly maintained, and there were so many mosquitoes that it was impossible to stand at the reception for even a minute. Overall, a very disappointing experience. Strongly not recommended. This property and its staff, especially Ms. Pooja, reflect everything a guest should avoid.