Courtyard Detroit Utica

性價比不錯，中規中矩

staff wonderful, pool delightful, room very average, but adequate and decent for price

Polite employees, but that is all! The only thing going for this hotel was the pleasant nature of all of the employees! When we initially checked in, the staff member was having problems getting the computer system to work. Upon check into our room, there were stains all over the bathroom floor. I’m not sure if it was lack of cleaning or if they were permanent stains on the floor? Additionally, our room door would not latch closed. When we notified the front desk of this, they said there were no maintenance personnel on site for the evening. They promptly moved us to a new room. This room was adequate. part of the reason for our stay was to allow our kids to play in the pool. We only live 10 minutes from the hotel. The heater in the pool was also broken, so the pool was ice cold. My kids could not enjoy the pool because of this. lastly, there had been a large amount of snow in our area over the weekend. The parking lot was not at all plowed, nor was the walkway shoveled. This was pretty surprising as I assume this is a safety risk for customers entering and exiting the building. The dining amenities on the TV were also not up-to-date, a couple of the restaurants in the area that were listed had actually closed a while ago. Upon check out, we were not even asked how our stay was. Long story short, we do not plan to go back.