Hotel Mamiani & Relaxing Spa Urbino

Thieves. They stole €155 euros from me. I am very sorry to be writing this review but I have to be honest and say what experience I had with this hotel. In the beginning of September I paid 155€ for a spa day + 2 hour spa treatment. I intended it as a gift for myself during my holiday. Today I was supposed to have the treatment however even though the appointment was at 11am and I left my bnb at 9:30, due to the BioSalus festival the buses were not serving the city centre and it was very confusing try and get the bus. I tried catching one but they just passed right in front of me without stopping. Turned out I was on the wrong temporary bus stop. In the meantime I tried calling a taxi but nobody replied. I explained the situation to Hotel Mamiani and asked for a refund. They just told me that I can use the amount I paid till next year or else gift it to a friend. I explained that I do not live in Italy so to use the voucher I have to pay a flight, accomodation and other expenses. Can you just understand that accidents happen?

Convenient, clean and pleasant Pleasant front desk folks. Close and easy drive to parking to access the historic areas. We thought 30 Euros per person to use the pool was excessive so we did not use those facilities.

The reservation was made late in the evening, but we were able to check in easily. The breakfast is very good, with many choices. The staff was very helpful for all our needs. Free parking is a big plus.

We spent the weekend of August the 18th we bought a very good package that included the spa and massage. breakfast and dinner, my wife was very pleased with massage therapist lady. Monday the 21st at check-out i realized that i was. Charged for the small water bottles that the housekeeping stuck in room refrigerator. 2 euro each one. We thought were free. and the waitress. at dinner also charged my room by mistake. Check your final bill at check out, otherwise takes long time to have the money back to your account. like it happened to me. The rooms were spacious and spotless, and crisp bed sheets. The breakfast buffet was good, with a good variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. the restaurant menu is small but covers appetizer. And main course, some items like the steak have a few euros as extra copayment and for the dessert there is a better choice of pastry on breakfast buffets. the hotel is far from the village. but if you don't have a car the city bus services are very good.

not a spa hotel 😒 not a spa hotel 😒

Abbiamo alloggiato 4 notti e siamo stati bene. Stanza piuttosto ampia e pulita. Ottima e abbondante colazione con le ragazze molto attente e gentilissime. Peccato che non disponga di una piscina esterna dove ci si potrebbe rilassare un paio d’ore al rientro dai giri della giornata. Dispone di una SPA piccola a cui si può accedere pagando l’entrata. Ecco questo è un punto a sfavore perché secondo me, date le dimensioni e le attività presenti, potrebbe essere gratuita (magari aumentare leggermente il prezzo della camera per compensare). Alla fine però il soggiorno ci ha soddisfatti ed è un hotel da tenere in considerazione per altri eventuali visite.