Grange Resort Hervey Bay

旅館負責人非常和藹可親，我們入住當天到達時間較晚，負責人仍然熱情招待。 旅館設施非常齊全，一般家用電器齊全，亦有戶外花園可供消遣。 整體而言，入住體驗非常愉快。

We booked a one night stay (room 36, 2 bed apartment). Firstly the positives. - the beds were clean and comfy - the layout of the accommodation was great. Lots of outside space, and integral garage - the bathrooms had been cleaned - good fridge freezer The smell hit is as soon as we entered the property. It was overbearing, and was coming from several sources. The carpets appear to not have been cleaned since they were put in. So possibly decades. They were stained, smelly, The kitchen drawers and cupboards smelled dreadful. Looked like there had been flood or water damage at some point, and nothing replaced. In the kitchen there was brown liquid leaking from the dishwasher. I wiped this up, but it soon returned. Food spilled down the inside of cupboard under microwave There was a random sofa covered with a throw on the landing. On closer inspection under the throw, (this was another source of the smell). It looked a lot like somebody had been sick on it and it wiped over and left. And then covered with a throw so we wouldn’t notice. We actually slept in the second bedroom as the smell was least offensive there. Years of use, dogs, spillages, not dealt with. I have honestly seem cleaner farm yards. Room 36 should not be used again until a full refurb has happened. If anybody reading this thinks I am a moany reviewer, read my other reviews and you will see thats not the case.