Gæstebruger
12. oktober 2024
A Horrible Experience at Hotel New York Plaza, Makkar Colony, Una, Himachal Pradesh We booked a stay at Hotel New York Plaza via Agoda from 11th to 12th October 2024, and unfortunately, it turned out to be a terrible experience. From the moment we stepped into the room, it was clear that hygiene was completely neglected. The room was filled with cockroaches, and there were visible stains on the bed covers, sheets, and curtains. The intercom was filthy, and the walls had cracks that added to the sense of discomfort. We were given two rooms, and both were in the same deplorable condition. The manager at the reception, instead of addressing our concerns, spun stories about how politicians stay at the property, but that did nothing to ease our frustration. By 11:15 PM, we were forced to leave the hotel due to the unbearable conditions. We moved to Hotel Parth, also located on the same road in Una, Himachal, which was an absolute contrast. Hotel Parth was clean, well-maintained, and provided a pleasant stay in every aspect. I strongly recommend avoiding Hotel New York Plaza at all costs. No one should have to endure such an appalling experience.
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