Explorer Hotel Ötztal

Everything was good. I suggest to leave in the room extra pillows because the pillows in the bed were thin. Even extra toilet paper. On the third day during the cleaning of the room the attendant didn’t give us toilet paper. The room was so spacious and the breakfast very good

A very pleasant stay, had everything we needed. Room was comfy, Spa was excellent, breakfasts ample to choose from and you can cook your own egg dishes. There is a ski/board bench where you can repair and wax (provided) equipment, was impressed by this. Would have liked a detailed map with instructions to walk from bus stop as it was a bit confusing and we took a couple of wrong turns, only matters if you are carrying all your luggage. Would recommend this place.

As usual with low-rating review there is a story, so I'll start with it. We arrived late in evening and because i made a mistake with the booking we had a double room but booked for one person. both The receptionist and *********** were helpless as such major operation as adding a person to a room is too complicated for them. Long story short, it took almost an hour to get this sorted, before we could go to our room (which was double just the same). Very disappointing, will not come there again. Leaving the booking incident aside, it was very small rooms, not really clean, no shampoo - and for sure no atmosphere. The only point to give it two came with the breakfast that was really good and with large selection. If you just want to ski or hike, or cycle, maybe it is ok for you, but if you are searching for a little extra - forget about it. PS: this town is a good starting point to explore the timmelsjoch pass.