Econo Lodge Umatilla Columbia River Area

We weren’t sure what to expect when we arrived as the hotel looks a little dated from the outside. However we were very pleasantly surprised by how clean, quiet, and comfortable this hotel was. There is a great little bar and restaurant right next door too so overall it was the perfect stay. Very reasonable dog fee compared to many hotels that really try to gouge you. Would definitely stay here again.

Similar to others, I had a terrible experience with the manager at this Econo Lodge. My room had a broken sink faucet, it was very noisy and breakfast foods were not provided as indicated at check-in. The hotel's policy says "Pets allowed" on their website and third party booking sites. When checking in, I paid the pet fee for my cat. At check out the manager charged me a $200 undisclosed pet fee. She was very unpleasant when I tried to discuss this, insulting me and talking over me. I have reported the charge and the manager's behavior to Econo Lodge, ***********, and at the corporate level. Hopefully the illegal fee will be returned. It has caused a great deal of stress during my trip and cut into the funds I planned to give to my son for college expenses.

Nice hotel comfy bed and slept very well .Great service. Breakfast was pretty disappointing and coffee was ok but we were advised what was there on arrival. Restaurant close by was not a great experience(totally not the hotels' fault) . Thank you for a very nice stay and a good night sleep!!

A well done remodel makes this place a hidden gem. Clean,great beds,easy access from the freeway. Nice staff and a small continental breakfast which we didn’t expect. The price was just right too. We stopped here on our way to Walla Walla, WA which was only an hour away

Using the website I booked three rooms because it said it accepted pets. That really wasn’t true but they said they couldn’t change it. 🤣. When the people for the first room arrived they wouldn’t check them in because we had a cat. They told them we couldn’t get a refund. When the rest of us arrived they finally said we had to get a refund through the booking site. Throughout they were rude and wouldn’t listen to us. Finally they told us to leave. They denied a refund through trip advisor when asked. So they essentially stole from us.