Garden Suites Umag Plava Laguna

We do not recommend this hotel. We stayed at Garden suits - first impression was terribe. The room was not cleaned. We had ants everywhere, the floors were dirty and the terrace/outside was dirty. We went to reception who sent room service to take care of the ants. We did not get any apology, they said that they have this problem in other rooms too. The garden suit absolutly doesen't deserve 4.5 stars - it doesent have hair dryer, doesent have coffee maker and its obvious they dont tidy it properly. We also had problems with wellness beacuse in the booking app there is no explenation you have to make appointment in advance to go to spa - beacuse we didnt know that they didnt let us inside. Staff in wellness gave us no explanation or apology. Wellness was included in price and we had to pay full price even though we didnt have a chance to use it. The food is the brightest point of our stay, beacuse its really lots of options and its really delicious!!

Low quality food but great staff and beautiful suites

From the first minute disaster and overrated. At first there was no parking at all but come on. And then the biggest disappointment: the floors in Garden Suite Villa No. 637 were not cleaned, washed and we were with a small child crawling. Terrible, when the reception is called no one answers the call, it is very difficult to establish communication with the reception. In front of the villa two anthills, ants everywhere but everywhere all the time. The cleaning lady didn't come one day without any explanation why (she said we were inside and she didn't want to bother - then you ask the guests when it's okay to come and clean and not come at all). The last day a huge mirror fell from the front door, luckily it didn't fall on a child crawling nearby, without any excuses from the hotel and anyone.Beach and pool disaster, and about the queue for food not to mention 🤣 For some college excursion it's fine, for some premium service we expected given the price ( I have experience with premium services because I paid for them and I know what I'm talking about) unfortunately not. Hopefully I helped someone.

gute Lage direkt am Meer gepflegte Außenanlagen netter Spa-Bereich moderne Garden Suites mit großer Terrasse - große Essensauswahl, aber leider qualitativ nicht sehr hochwertig - Lautstärke im Speisesaal sehr hoch - Wellnesszeiten (2 Std.täglich) müssen im Voraus gebucht werden.

waren zum zweiten Mal dort, hat uns sehr gut gefallen

Bellissime le villette ! Curate nei minimi particolari Con un arredamento moderno , lettini per prendere il sole in giardino a pochissimi passi dal mare e dalla struttura che offre la possibilità di fare i pasti . Servizio al ristorante si potrebbe migliorare colazione e cena a buffet cibo nella norma .