Gæstebruger
31. januar 2023
I've had my eye on this hotel for awhile, because of the spectacular location, views and absolute quiet. We booked one of the largest suites, which had a huge balcony, private pool and hot tub. Lucky for us, because we basically hid in our room the entire time. That said, the hot tub had things growing in it, the door handle broke off and there was such a bad sewage smell in one of the bathrooms, we couldn't even go in there. Absolutely no facilities here. The main pool is small, and surrounded by concrete. Plastic cups and water. No clean up at all. The "Spa" is a couple of treatment rooms and two lone steam rooms up by the pool area. Food was a bit worse than an industrial wedding hall. Nothing fresh, whatsoever. Cakes were frozen. Bread, (how is this possible in Israel?) was stale. Warming trays of mush served at dinner. NO food service at all during the day, anywhere. We made sandwiches at breakfast, good thing, cause we would have starved otherwise. On a better note, the staff was friendly and did try to help whenever we had a request. They dug out a yoga mat (stained) from somewhere and brought us ice whenever we asked. It's really a shame someone doesn't invest just a little bit of thought into this hotel, since the location and grounds are quite special.
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