Courtyard Tyler

There is a roach in my room. Dining was non existent. The Starbucks ran out of key ingredients for my favorite coffee. The decor around the facility were in disrepair. I was not impressed.

I paid and reserved a king bed and pull out couch with a walk in ADA compliant shower. When I arrived they put me in a king with pullout couch with regular shower and tub combo. When I asked the front desk they informed me that they don’t have a room that fits that description and the best they could do was a king bed with walk in ADA shower or 2 double beds and a low tub room. When looking at the options they said they would give us both room (adjoining) for the original rate I paid for the one. When I got home I found that I was charged again for the second room for more than I paid for the first.

Nice rooms Quick trip but met our needs. Convenient part of town. The bed was a little hard but didnt sleep much anyway

Underwhelming The check in was slow—the front desk attendant was in the bathroom for 15 minutes, and another employee had to call and text to get someone to come. The hotel itself smells like mold/mildew, and the a/c in my room didn’t work. The walls had lots of staining and water on the wallpaper. Also! No complimentary coffee in the lobby. At all. Gross.

The hotel looked old like it needs a touch of care. The carpets were worn out and the bathroom door could not easily shut unless you bang it.

The lady who checked us in was very helpful and we had an issue with out room being too close to the elevator, she was able to get us in a room with less noise.