julieptraveler
19. august 2023
Being an IHG Platinum Elite member, my husband and I travel and spend lots of nights in Holiday Inns. We booked this hotel on our way to Florida and arrived around midnight. The desk employee was very nice and welcoming. However, when we walked into the hotel, we were hit with some horrible smell. Got checked in and went straight to our room after driving all day ready to sleep. I always, ALWAYS check the bed immediately. I pulled back the sheets to find over 30 black hairs all over the bed. I normally do not flinch at one or even a couple but this was ALL over the bed. Went back to the desk and the employee gave us another room, but a king like we booked but two queens. We were so tired, we did not care and just wanted sleep. When we walked into the room, another horrible smell hit us. Looked immediately at the bed, this time to find no hairs. However, the rest of the room was extremely poor quality(stains on the floor, bathroom mold in corners, bugs under the sink). If it would have been earlier in the night, we would have left and found another hotel, but we were exhausted and needed to be up in six hours. Beds were fine and was able to get a good night sleep. Only great thing I can say about this hotel, is the water pressure in the shower. That was amazing and unexpected. Breakfast was cold and not good. Left with just a cinnamon roll. Out of all the Holiday Inns we have stayed at, this is by far the worst. I normally do not write reviews but felt a need to let other IHG members and others know to avoid it at all costs! The smells we experienced, we hope to never smell again.
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