Lavande Hotel (Turfan Grand Cross) anmeldelser

First and foremost, this hotel accepts foreigners. The hotel is quite ok but not great. I booked a no-window non-smoking room (don’t do it, go for room with window) because I thought there is more chance people still smoke in non-smoking rooms with windows. The first room they gave me, put the key card on and electricity didn’t work. Waited for them to check with no result so I was relocated to another room. It’s non-smoking but I can clearly smell the smoke. Took 2 days for the smoke smell to go away which is a pity. The room is small but enough for a solo like me. Each floor they built 4 lines of rooms, the 2 middle lines stay wall-to-wall to each other and are the ‘no-window’ rooms. I would definitely recommend you to choose the room with window, because it means you don’t share a lot of ‘walls’ to other room and have a window to open at least for circulation if room is smelly or if room is too hot. In my case, my room smells smoke, and the room heater system only allows 34-37 degree celsius which is crazy! Very hot if turned on so I had to turn it off the whole time I stay at the hotel. Even though it is winter time, the whole hotel is already on heater. Unable to adjust room temperature is annoying because it means no air circulation. There is a blowing machine (similar to a fan) in the room but it is not efficient quickly enough. The room feels extremely suffocating. I did really wish for a window. Also because the no-window rooms share 3 walls with other rooms (not counting the upper floor), it’s more bad-luck chances for weird noise. In my case, I had to endure one whole freaking night with 2 loud Uyghur couples who cannot hold themselves back from banging the freak out and making all kinds of terrible terrible noise. Seems like no soundproof for these walls.

Very friendly and helpful front desk, special thanks to the very pretty 小麦 for her help and service, ever ready to help

Excellent location. Right outside the main square. Staff was helpful and friendly. My room was upgraded to a window room. Thankfully as the aircon for some reason stopped working but I’m sure it’s just a glitch which can be fixed. I would stay there again and would recommend to others.

***臟 床單上都是頭髮 換了一間也是一樣 衞生間都是煙頭 ***服了 住過最臟的酒店了 像你們這樣的快點倒閉吧 就拍了一張 ***噁心

最近出門住了一家酒店，體驗超棒，必須安利給大家！ 🏨 位置優越：這家酒店地理位置絕佳，就在市中心，周邊商場、餐廳、景點一應俱全。交通也十分便利，離地鐵站超近，不管是去旅遊打卡還是商務出行都方便。 🌟 環境舒適：從踏入酒店大堂起，就能感受到滿滿的温馨與舒適。裝修風格簡約又不失格調，大堂寬敞明亮，佈置精緻，讓人心情愉悦。房間更是無可挑剔，空間寬敞，佈局合理，床鋪柔軟舒適，枕頭高度適中，睡了個好覺。房間裏的燈光設計很貼心，有多種模式可以調節，滿足不同場景需求。 💁 服務貼心：工作人員的服務態度真的沒得説，從前台辦理入住時的熱情接待，到幫忙提行李、介紹周邊情況，每一個細節都讓人倍感温暖。在入住期間，有任何問題找工作人員，他們都能迅速響應並解決，專業又貼心。退房時還細心詢問入住感受，讓人好感倍增。 🍱 餐飲豐富：酒店的早餐種類豐富多樣，中西式美食應有盡有，味道也很不錯。餐廳環境乾淨整潔，服務員態度親切，用餐體驗很棒。 💰 性價比高：綜合各方面因素，這家酒店的性價比超高。在同檔次酒店中，價格相對實惠，但服務和品質卻毫不遜色。以後出行，這家酒店絕對是我的首選，也強烈推薦給大家！

地理位置很好，就在商業中心，酒店衞生環境乾淨整潔。前台服務員娜娜的服務非常熱情周到，讓人有賓至如歸的感覺！

這家酒店太棒了！地理位置優越，附近美食眾多。房間乾淨得讓人挑不出毛病，設施也很齊全。服務員的熱情讓人如沐春風，幫忙搬行李、送水等，無微不至。住在這裏，感覺就像在家一樣自在。真心推薦給大家，無論是旅遊還是商務出行，這家酒店都是絕佳選擇，相信你一旦體驗，也會被它的魅力折服，成為它的忠實粉絲。

很滿意 房間的衞生和設施都很好 尤其是前台服務特別好 很熱情 還給我升級了房型 下次還會再來住 推薦推薦！！

酒店很住着很省心 衞生：五星 服務：五星 環境：五星

房間大，乾淨衞生，服務周到，設施齊全，帶着孩子去遊玩，住的很舒服，前台服務人員也特別好，耐心細緻，我們的手機物品落在房間，娜娜及時打電話尋找失主，給她點贊👍，也為酒店的管理和經營點贊👍

我發誓你這絕對是我住過最差的酒店沒有之一。我都不知道你怎麼能是麗楓。真是砸招牌。一個五線城市房價在平均3000左右你要一晚三百。這都不是什麼問題。你的配套設施沒有一個全的。房間臟亂不説。作為一個高端連鎖提供的東西衹有牙具、洗髮水沐浴露。沐浴露是滿的固定牆上還擠不出來。吹風機是壞的接觸不良。整個供水系統在樓上隔十幾分鍾嘩嘩的沖幾分鐘。隔壁打呼嚕聽的一清二楚。隔音系統十分差勁。最關鍵的是想給前台打個電話。發現電話線都沒有。在這擺個電話糊弄鬼呢

房間衞生可以，沒有異味，續住會簡單打掃衞生，沒有早餐吃，附近外賣早餐店很坑，連肉絲都沒有。大堂有叫車服務，給錢的私家車，也有一日遊那種小團。

酒店環境好住的舒服特別好 服務：很好 設施：放心來就對了，體驗感一級棒，總之非常推薦各位來打卡真不錯，量超級足，相當滿意，繼續保持噢🌞項目非常齊全，能夠滿足一家人的需求了，遛娃好去處

前台熱情高效，客房乾淨舒適，住得安逸，好評！