La Blanche Resort & Spa

On arriving at Las Pyramides we were met in the dirty Reception by staff with a totally "Couldnt care less" attitude. We had to stand and wait to be checked in while they finished chatting to the "entertainment" staff. We were directed to a room stinking of drains and hot as a greenhouse. No ai-rconditioning we were told. We asked could we be moved to a room on the other side of the building then more in the shade. They very reluctantly moved us and said that they did have rooms with air conditioning on the top floor, but none were available and anyway would cost an extra £12 a day. We complained to Jet2 customer services as no rep was available on site for 3 days. After too long a deabcle to go into we didnt get moved. We could hire a portable fan for £20 a week, non refundable, WiFii also was extra every day,TV was extra every day. Then there was the "food". It was disgraceful. Always luke warm, always tasteless or cooked til like leather. Even the salad was tasteless!! The cleaners didnt change towels or the bins for 3 days and the smell in the bathroom was horrendous. We had to complain to the rep just to get our room cleaned! Do not stay at this hotel. Its the worst Ive ever stayed in.

Not a five star resort 3 star plus at the most Food cold , rooms not very clean, bathrooms full of mould and patch repaired tiles. Entertainment non existent and very poor at best. Dinner is at 7pm where all guests rush the main dining area .. this needs to be earlier opening times . Alcohol is of very poor standard and ran out constantly with it not being replaced. Bar staff moody and spoke very little English. Pool area was messy with spillages not cleaned up.

Beautiful hotel, albeit the rooms need some TLC and I personally think the pool areas could be cleaner. Stunning views and beautiful sunsets, and a lovely private beach where you can hire jet skis or take a boat trip. I am a fussy eater and enjoy good quality food however, I always managed to find something nice to eat, the choices for breakfast, lunch and dinner are huge and varied, if you can't find something nice then may I suggest you don't do all inclusive again. The A la carte Turkish restaurant was fabulous. Food and drink is available 24/7 and the restaurant on the beach is great for lunch with a very simple app to order from. The entertainment was fantastic with a variety of acts bands and dance groups every night. There is even a night club on site for those who want a late drink, this hotel has literally thought of everything. You really don't need to leave the hotel if you dont want to there is plenty happening here. Turgutries itself is a bit of a dump I wouldn't waste your time going down there. All of the staff work so hard here, I take my hat off to them. There weren't many English st the hotel mainly Scottish, Dutch and Russians and the staff speak very little English apart from the reception staff. Fabulous holiday. Highly recommend.

Stayed here last year and there has been many improvements to the facilities with an improved menu in the main restaurant. Excellent staff especially Annie on guest relateions who you can always rely on also Alena on reception always greets you with a smile. We ate in the showcase restaurants as well with special mention to Abdula in the Turkish restaurant and Ercan in the Italian restaurant excellent service from both. Cannot fault this Hotel the staff are the main reason we keep returning. Thank you la blanche for another wonderful holiday

We’ve just returned from a 7-night stay at La Blanche Resort with TUI and we had a really relaxing break. After reading other reviews, I think some points made are a little unfair. We arrived around 3pm at the Hotel to be told our room wasn’t ready yet and to go to the snack bar and eat and they would be done, which they were. We were allocated a family room on the ground floor which suited us fine. The room was spacious and comfortable. House keeping came by each day and made beds/changed towels. Our only concern was our patio door was left open after nearly every visit and being ground floor our room was accessible from the gardens so we often had to pop back to check and close and lock the door. The pool area was vast with plenty of sun loungers to go round, as well as the beach area. You could have gone to either area at any time and found space, although I image this was a different story at the height of the season. All areas were being constantly cleaned during the day and evening, the guy on the beach was fantastic! Clearing loungers of sand and shaking out towels, he really did a fabulous job. The only downside we found were the boat sales and spa guy, they were all very pushy and the spa man downright rude, we saw him numerous times shaking his head at people and muttering whilst walking off. If I don’t want a boat ride or a massage, I am well within my rights to refuse you, don’t then pester me or try and educate me on how I should spend my money. Food was good, we always found something to eat – we’ve turned into a country that gets upset if English cuisine isn’t on the menu and that’s really sad as there were lots of tasty different dishes to try. The snack bar was also a fab place to eat, we ate there a few times – fast and easy to order from the QR Code, apparently its 24hrs but we didn’t test this! There Is also cake and rolls available at the bar under the stairs to get throughout the day so lots to choose from. We enjoyed a meal in the Turkish A ’La Carte restaurant one evening. My husband booked one morning at Guest Relations, no issues with that, but again could see that being busy during high season. Food was plentiful and full of flavour, we left there absolutely stuffed! We really were spoilt for choice when it came to bars. Our favourite was the beach bar as during the evenings it was often quieter and more relaxing. There was entertainment at the main bar, but this didn’t interest us, so we found ourselves finding the quieter spots to enjoy. The staff in all the bars/restaurants all work tirelessly to look after everyone. We witnessed on a few occasions people talking down to them and treating them poorly, so you can understand why at times they probably aren’t the smiley-est, but we never had an issue with anyone, and appreciate the hard work they put in. We headed out into the local town a couple of times, really nice 10-minute walk along the beachfront, note it is not well lit when its dark. This was a nice chan

Just returned from 11 nights with my husband and i had a great time. Hotel is a little tired in places and unfortunately we were in a room that was needing updated, however it was clean. Rooms are cleaned every day, towels changed everyday. Pool area very busy and loud as that were the activities took place but we just went to the beach area at pier which was very relaxing. Plenty of good choice for food although times it could have been warmer, drink were pretty standard. Chinese al-a-carte restaurant was lovely Dave and James are the guys to go to for boat trip which would recommend and also the trip to Kos, lovely guys and very helpful We had 2 massages which were great and we had good banter with the guy that spoke to you about them at the pool/beach area, very cheery All in all we had a great holiday but in my opinion the hotels more of a solid 4 star, definitely not a 5.