Swissôtel Resort Bodrum Beach

The hotel location is far away from every thing marina new and old You need every time to go the taxi approximately 600 tl goning and 600 tl coming The customer service in this hotel needs to be improved not as standard of the name swisotel Im a continuous gust in ist swesotel i never felt this before the staff was dealing with us as we are nothing The breakfast was horrible i had an stomach pain from first time i never went back all my stay because of bad service from blond staff i think she was the breakfast area manager when she see that im arab lady she was talking to im nothing I forgot my buff in a taxi since 11 pm they told me the will check cameras however i inform them while the taxi on the gate but the didn’t do anything next morning i called the reception to aak about it they informed me that the didn’t find insest to try again then they called me that the found it but the taxi will bring it he needs 600tl to bring the receiption staff and his front office manager was very angry and shouting at me even im a lady Both this incident I discussed with 2 front managers non of them do any thing i was feeling unsecured there really the hotel not suitable for goulf countries nationalities an email was send to trip.com but no action

My honeymoon trip. Amazing hotel with nice staff, professional service The interior design of whole hotel it’s fabulous 👌🤩 Clean beds, very good breakfast 🍳, amazing view and the hotel interested about all small details 👌 I recommend it

Very nice hotel, it’s pretty new so everything was very modern. Staff are very helpful and friendly. It’s not close to other major hotels but nice area. Ideal for someone who will be hiring out a car. Pretty expensive to buy food at the hotel my coffee cost £11 .

Very trained and polite staff, excellent service and you really think you are in your own home, suitable swimming pool, very beautiful beach and the sea water is like tears in the eyes, good breakfast quality and very high quality daily meals.

We liked the room, facilities and the beach. Service was satisfied. We just very confused with the noisy birthday party at the beach. It was our last day and we couldn't understand why a hotel beach was used for a birthday party like that. It was very annoying. Also, the hotel claims sustainable success but that party with balloons and everything seemed a waste of resources by all means. We breathed the plastic balloon scent all day despite the breeze. Members of the staff were excellent. The food was delicious. We really enjoyed at Italian Restaurant. Housekeepers could get the all credit actually. Well deserved.

This is our worst hotel experience unfortunately. We had a two bedroom suite for 3 adults and one child. None of the telephones were working in the room. Reception knew about it and they did nothing. Curtains are short and does not cover the windows which lead to people around seeing inside the room as the room is located groundfloor. Plus sunshine enters inside the room around 5.30 am which woke us up. No turndown service. Housekeeping and food/tea service keep forgetting placing the essentials in the room(no clean tea cups, tea/coffee for 2 people instead of 4 people). One of the sinks was broken and all bathroom flooded the minute we checked in to the room. Both televisions froze time to time. Last year we also stayed here and there were some problems with service but this year it got way worse. It is such a shame as the hotel has a beautiful location. The only nice thing at this hotel is the Italian restaurant. Great service and delicious food. Even though we love the location, we won’t be staying here again as it gets worse and worse every year.