Wakax Hacienda - Cenote & Boutique Hotel

我住過的最好的叢林酒店 沒有之一 有免費自行車 皮划艇 還有洞穴探險活動 就是附近衹有一家餐廳可以選擇 而且價格略貴

Hacienda Wakax is pure luxury in the heart of nature! We visited as a family and were blown away by its elegance and beauty. The place feels like a hidden paradise, with stunning cenotes, lush surroundings, and a peaceful atmosphere. The food was absolutely delicious—fresh, flavorful, and beautifully presented. The service was top-notch, making the experience feel even more exclusive. Whether you’re exploring the crystal-clear cenotes, relaxing in the sophisticated setting, or just soaking in the tranquility, it’s the perfect luxury getaway. Highly recommend for an unforgettable escape!

We really enjoyed this break away from everything. This is a beautiful resort, the property is gorgeous and well maintained. The wait staff, cleaning staff and Gonzo (guide) were incredible. Definitely take the Cenote tour with Gonzo, its a great experience and he is an incredible guide. He also has a lot of knowledge about the history of the resort. We stayed in a Junior Suite with a terrace. Loved the day bed, and one evening the pigs on the property came by for a visit. Very quiet area, the resort was at 50% capacity so everyone definitely had their space. We loved spending the day at the lagoon, nice loungers and you can get food and bar service. My only criticism would be the Reception staff, a couple of the men that work there need improvement. And this is not "American entitlement". I live in Mexico so I am used to things being handled a little differently.. The lady that checked us in was wonderful, answered all of our questions and escorted us to our room. We had asked about outside tours (ATV-ziplining) and she gave us the information and told us that they would make the arrangements. Unfortunately we did not see her in the office after that, and the gentlemen that were working would not help with this, even though they said they would. After 2 days and 2 requests, we got a recommendation from another staff member and booked it with a different company ourselves. I also asked for bikes and was told to do that later. Thought that was a bit odd, but we just walked instead of using the bikes. I called the number they provide to your to make a spa appt. 3 times but no one answered the phone. I found this to be a challenge with reception as well, so I would suggest you go directly to their office and speak to them in person. You should take pesos to tip the cleaning staff, guides, and the guys that help with your luggage. I did not see an ATM on the property. The wait staff you can tip when you sign for your meal bill. I would also recommend if you want snacks in your room, have your driver stop before you get to the resort. Soda/Water is available in your room, along with some nuts & dried fruit.