Casa Coyote Tulum

I loved this space. There was a rustic charm to it that appealed to me at the end of a long trip. Staff were very helpful and the collectivo makes it easy enough to get to the ADO or into town.

Ivo was wonderful since the moment we booked. Very easy to communicate with. Patricio was also very helpful and kind at check in. The property is beautiful and the room is just like the pictures, with a nice balcony and all the jungle at the back to us. I loved that they gave us a pass to access the beach club across the street. FYI Area is expensive and food is overpriced

I love my stay at Casa Coyote! Nicco and his staff were extremely helpful. They allowed me to change my room because I didn't like the view from the patio of my first room. For the price, Casa Coyote is excellent. The decorations in the room and throughout the property are very cute. I like the candles lighting the walkway in the evening. They add a special touch to the place. I really like having a patio with the view of the garden. Ask for this if you can. I also like the communal kitchen. I was able to make myself tea and store perishable items in the fridge during my stay. I didn't use the pools because to me, the beach is so much better. The easy beach access through Dos Ceibas is superb. It cannot be beat! I love every minute at the beach. It's close enough to the hotel that I felt comfortable leaving my things at the beach to come back to the hotel if I forgot anything. The food and staff at Dos Ceibas are also very good. I prefer eating at this restaurant because of the food quality and the peaceful atmosphere. Overall, I highly recommend this hotel. Book it and you won't regret it.

It was my first time going to an eco-hotel so I did not know what to expect but it was a pretty cool experience. Even though the AC automatically turns off from 12pm-5pm, the concrete walls and ceiling fan helped keep the room cool which was essential for getting ready for a wedding. Ivo was amazing! VERY quick to respond our messages and questions and incredibly helpful with our entire stay. However, I cannot say the same about the concierge service. We attempted to get ahold of our concierge all day Friday with very limited response, same situation on Saturday. Unfortunately this led to us not being able to go on an excursion we had planned on for Sunday. By the time our concierge returned our multiple messages on Saturday, we were already at the wedding we were attending and did not have service to pay for it online. (I had been attempting to get ahold of her since 9am and did not get a message back until 5:30pm.) We were incredibly disappointed by this as we had been very excited for this opportunity. But again, this was not our experience with Ivo. I felt like Ivo went above and beyond for us!!!

Suprisingly great for the price. It was beautiful, in the jungle.

I needed to stay a couple nights on the Tulum beach road for some meetings and this was a great option just steps from the beach and restaurants. Ivo the manager was prompt to respond for anything needed and very kind. A big plus is free onsite parking. The property is a hidden gem. My room was really well-decorated, had great a/c, and hot water. 10/10 would stay again.