Bespoke, Member of Small Luxury Hotels

Service was attentive but relaxed, in true Tulum style. Our server was knowledgeable, laid-back, and clearly passionate about the food. Riky was the best! The moment you step into its candlelit, open-air space, the atmosphere wraps around you like a warm, tropical breeze. Rustic-chic decor, communal tables, and the soft hum of conversation set the tone for an unforgettable evening.

This hotel was absolutely incredible. From the rooms to the restaurant to the location—everything was impeccable. We brought our two small children and it was one of the most relaxing stays in all our travels. The staff were incredibly kind, the location is a slice of paradise away from the busyness of the city, and the food was the freshest and most delicious we’ve had in a long time. Highly recommend this place for a stay or dining out. Well done, bespoke!!

My husband and I, along with our daughter's family, two children ages 5 and 9, had a wonderful 6-night vacation at BeSpoke in mid-February. The hotel is as good or better than advertised in every respect. The staff, including Oziel, Paula, Papi, Emmanuel, Lucio, Mireya, and the housekeeping staff went above and beyond to make our stay enjoyable. We loved the intimate restaurant and bar on-site, especially our daily continental breakfasts: a feast of fresh juices, coffees, and foods, plated and served. The mood was tranquil and relaxed; the pools, grounds, and beaches beautifully maintained. The hotel is "off the beaten path," but that's what we loved about it. We rented a car, but would likely use the readily available taxis when we return for trips to the grocery store, off-site restaurants, and nearby cenotes. One of our best vacations ever.

After seeing all the wonderful reviews already written about The Bespoke, we were expecting the best. But what we didn’t expect was to have those expectations exceeded by the Bespoke team. From the front desk reception both Paola and Oziel were phenomenal in setting up and delivering our requests, on and off site. From personal recommendations to additional activities. We were able to utilize their sister resort Encantada for an upbeat beach day plus massages at La Valise - it was truly an immaculate experience, which the team executed beautifully. The staff at the restaurant were always super friendly and accommodating while we dazed away on the beach all day. My family and I always make a point to try a new spot when we travel but this is one of the first times we’ve all agreed we cannot wait to go back to The Bespoke. It’s a beautiful, picturesque resort at every turn, it was nice to be away from the busier section of Tulum too. I legit now have almost 1000 new photos just of the beautiful architecture and landscape. Highly recommend if you’re looking for a spot away from the madness for a relaxing vacation while also having the opportunity to explore more of what Tulum is known for !

We had a lovely experience at bespoke. We have always loved tankah bay & were excited to try the new boutique hotel. The staff was very friendly & took great care of us, the food was delicious, the rooms were spacious & clean & the beach was beautiful. Highly recommend staying here. Perfect for couples or families. Laid back & relaxing!

It was an amazing experience! You can totally unplug and just enjoy this hotel, which has everything – even a gym if you want to stay in shape. From the start, they greet you with a refreshing drink that immediately gets you in vacation mode. The rooms are like little apartments with everything you need, so you don’t have to worry about a thing. The only thing I’d suggest is having a pantry delivery option, cause we had to drive all the way to the town, and honestly, no one wants to spend their vacation in a supermarket. But that was really the only downside. Paola, the concierge, was awesome and took care of everything for us. We didn’t have to worry about a thing because she was always one step ahead. All the staff is very friendly. breakfast could be a bit better or more complete, especially if you´ve a kitchen is fully equipped but is empty.